Summary
Overview
Work History
Education
Skills
Timeline
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HANNAH ARMSTRONG

Colorado Springs,CO

Summary

Human Resources Manager offering fourteen years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

12
12
years of professional experience

Work History

Executive Dir. of Talent & Financial Stewardship

Chick-fil-A
Colorado Springs
12.2018 - Current
  • Recruited and interviewed all hires
  • Responsible for onboarding all new hires
  • Part of a team that built our in-house training and advancement system
  • Oversaw training of all new hires using our in-house systems
  • Oversaw benefits and payroll payments
  • Enhanced systems to improve tracking of all money through the restaurant
  • Oversaw purchasing and payments to all suppliers
  • Audited inventory and accounts payable regularly
  • Used coachable moments to advance the team's knowledge and provided assistance when needed
  • Used our in-house advancement system to coach, develop, and train an ever-growing team of employees
  • Oversaw checklists and standard operating procedure compliance on a daily basis
  • Participated in maintaining and running a $8 million + restaurant
  • Implemented team member evaluations done daily by myself and leaders.

Supervisor - Director

Chick-fil-A
Fountain, CO
06.2015 - 12.2018
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Coordinated employee schedules according to shift changes and availability.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

Team Member - Team Leader

Chick-fil-A
Tuscaloosa, AL
06.2012 - 05.2015
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Education

Bachelor of Science - Hospitality Management

The University of Alabama
Tuscaloosa, AL
05.2019

Skills

  • Excellent communication skills
  • Schedule management
  • Cash management
  • Time management
  • Operational Efficiency
  • Team Management
  • Profitability Targets
  • Talent Management
  • Interviewing and Prescreening
  • Organization Strategies
  • Employee Onboarding
  • Compensation Structuring
  • Policy Enforcement
  • Benefits Administration

Timeline

Executive Dir. of Talent & Financial Stewardship

Chick-fil-A
12.2018 - Current

Supervisor - Director

Chick-fil-A
06.2015 - 12.2018

Team Member - Team Leader

Chick-fil-A
06.2012 - 05.2015

Bachelor of Science - Hospitality Management

The University of Alabama
HANNAH ARMSTRONG