Human Resources Coordinator with 4 plus years of experience. Responsible and proficient in payroll, benefits, and HR related fields. Passionate and motivated with a drive for excellence.
Overview
8
8
years of professional experience
Work History
Lead Dispatcher
Quality Fleet Services LLC
04.2024 - Current
Received new orders, prepared documentation, and assigned personnel.
Facilitated communications between customers and technicians to answer questions or resolve concerns.
Preserved accurate records of dispatched orders, deliveries and receipts.
Monitored vehicle locations to coordinate timely arrivals.
Utilized dispatch software to enter customer information.
Answered phone calls and responded to customer emails.
Assisted in resolving customer complaints.
HR Coordinator
Ajinomoto Foods North America
10.2021 - 02.2024
Assist with open enrollment and mid-year changes to benefits. Interact with employees via phone, email, and in person to resolve benefit issues.
Provide customer service to employees to resolve problems and concerns.
Responsible for all payroll functions including approving timecards for 450 employees.
Maintain all FMLA, LOA, and ADA.
File all personal documents for 450 plus employees.
Establish and maintain strong relationships with employees and vendors.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Conducted new employee onboarding and provided ongoing orientation training.
HR Administrative Assistant
Ajinomoto Foods North America
12.2017 - 10.2021
Answer a multi-line telephone assisting employees as well as transferring calls accordingly.
Open and review all mail directed to management staff.
Maintain attendance and issue corrective actions per attendance policy for 450 plus employees.
Work with frequent interruptions and a rapid pace environment.
Greeting all employees, management, and vendors with a bubbly positive attitude.