Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Hannah Badejo

Hannah Badejo

Toccoa,GA

Summary

Highly efficient Sales Associate,well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

20
20
years of professional experience

Work History

Entertainment Associate

Wal-Mart
12.2020 - Current
    • Worked varied hours to meet seasonal and business needs.
    • Greeted customers and offered assistance for increased customer satisfaction.
    • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
    • Provided product price information to customers.
    • Created solutions for customers to satisfy specific needs, quality and budget.
    • Handled customer inquiries and suggestions courteously and professionally.
    • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
    • Used POS system to process sales, returns, online orders, and gift card activations.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Wireless Specialist

T-ROC
10.2019 - 12.2020
  • Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
  • Developed strong rapport with clients, resulting in repeat business and positive word-of-mouth referrals.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
  • Organized store displays for optimal visibility, leading to increased customer interest and inquiries.
  • Performed data transfers between devices for customers while preserving their important files without any loss of information.
  • Met or exceeded monthly sales quotas through consistent follow-up with potential clients and proactive selling strategies.
  • Managed efficient cash register operations.

Sergeant, Security Guard

Paradigm Security Services
04.2018 - 08.2019
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.

Customer Service Associate

Amazon.com, INC.
05.2016 - 09.2016
  • Work from home job
  • Answer phone calls from customers
  • Help create replacements or start refunds
  • Answer any questions to do with the site.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Cutting Department, Supervisor Packout Department

Latexco, LLC
05.2015 - 05.2016
  • Trained new employees on overall company and department-specific policies and procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Took materials and cut to proper dimensions based on production order specifications.
  • Reported issues or problems to management relating to materials to be cut.
  • Operated large cutting machines to make detailed custom cuts for various types of products.

Retail Merchandiser

Hallmark Marketing Company, LLC
09.2013 - 05.2015


  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Jailer

Stephens County Jail
01.2011 - 03.2013
  • Closely monitored inmate health and wellbeing, coordinating medical services as needed to address any emergent issues or concerns.
  • Collaborated with law enforcement agencies to coordinate inmate transfers, court appearances, and other required movements securely.
  • Played an instrumental role in resolving conflicts among inmates through mediation techniques and disciplinary actions when necessary.
  • Enhanced inmate security by conducting thorough cell searches and confiscating contraband items.

Personal Assistant

Mr. Fred Hayes
08.2010 - 02.2011
  • Using my skills as a computer technician, data processing using Excel to manage funds, filing, secretarial skills, letter writing skills, running errands as needed
  • Any other skills required of me.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.

Anodized Packing

Team Metal Finishing
06.2008 - 09.2008
  • Duties included by not limited to, taking parts off racks and cleaning, inspection of product, matching boxes to finished product, packing of product and transferring to shipping department, preparing crates for shipping, maintaining neatness of work area, and working in other departments as needed.
  • Implemented preventative maintenance programs for equipment, minimizing downtime and repair costs.
  • Reduced material waste through effective monitoring of chemical baths during the anodization process.
  • Complied with safety and OSHA regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.

Reset Team

Convergence Marketing
02.2006 - 03.2007
  • Redoing modular's
  • Repricing items, and stacking shelves
  • Job was temporary
  • Lasted 6 weeks.
  • Ensured compliance with safety regulations during all reset activities, minimizing accidents and injuries on the job.
  • Enhanced overall store appearance by effectively executing reset projects and maintaining merchandise presentation standards.
  • Streamlined merchandise resets by creating detailed planograms and visual merchandising guidelines for the team.

Dishwasher/busgirl

Downtown Café
10.2004 - 02.2005


  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

BS in Information Technology - Game Design -

Purdue University Global
05.2023

Criminal Justice -

North Georgia Technical College
Toccoa, GA
06.2010

GED -

Northeast Georgia Technical College
Toccoa, GA
2007

Skills

  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Customer service orientation
  • Product Merchandising
  • Sales expertise
  • POS System Operation
  • Loss Prevention
  • Friendly and Helpful
  • Team Cooperation
  • Responsible
  • Flexible Hours
  • Cash Register Operation
  • Inventory Managemen

Timeline

Entertainment Associate

Wal-Mart
12.2020 - Current

Wireless Specialist

T-ROC
10.2019 - 12.2020

Sergeant, Security Guard

Paradigm Security Services
04.2018 - 08.2019

Customer Service Associate

Amazon.com, INC.
05.2016 - 09.2016

Cutting Department, Supervisor Packout Department

Latexco, LLC
05.2015 - 05.2016

Retail Merchandiser

Hallmark Marketing Company, LLC
09.2013 - 05.2015

Jailer

Stephens County Jail
01.2011 - 03.2013

Personal Assistant

Mr. Fred Hayes
08.2010 - 02.2011

Anodized Packing

Team Metal Finishing
06.2008 - 09.2008

Reset Team

Convergence Marketing
02.2006 - 03.2007

Dishwasher/busgirl

Downtown Café
10.2004 - 02.2005

BS in Information Technology - Game Design -

Purdue University Global

Criminal Justice -

North Georgia Technical College

GED -

Northeast Georgia Technical College

Similar Profiles

CREATE PROFILE
Hannah Badejo