Hannah Baker
Atlanta,GA
Summary
- Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
- Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Key Holder
Supreme Beauty
10.2022 - 12.2023
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Mentored new sales associates to contribute to store's positive culture.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Key Holder
Kingz Smoke Shop
05.2020 - 10.2022
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Mentored junior staff members, helping them develop their skills to advance within the company successfully.
- Managed store personnel by delegating tasks and supervising daily operations.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Marked-down clearance items and relocated merchandise to proper store areas.
Cashier
7-eleven
02.2018 - 05.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Army Navy Store
02.2017 - 02.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Killeen High School
Killeen, TX05.2020
Skills
- Customer Service
- Cash Handling
- Cash handling accuracy
- Attention to detail
- Sales proficiency
- Inventory Oversight
- Critical Thinking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Holder
Supreme Beauty
10.2022 - 12.2023
Key Holder
Kingz Smoke Shop
05.2020 - 10.2022
Cashier
7-eleven
02.2018 - 05.2020
Cashier
Army Navy Store
02.2017 - 02.2018
High School Diploma -
Killeen High School
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