Hannah Ballon
Strasburg,VA
Summary
I am an upbeat and outgoing person with an optimistic attitude to overcome any challenges. I work well with others, excelling in teamwork and collaboration, and also significantly contributing to workplace efficiency and positive outcomes. My background also includes a strong commitment to maintaining cleanliness and safety standards. I feel completely in my element while working with people and animals and I am currently taking online courses to work with training dogs.
Overview
5
5
years of professional experience
Work History
Server
Sakura #16
Winchester, VA
03.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Kennel Attendant
Brawner Group K9
Paw Paw, WV
03.2023 - 06.2023
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
Camp Counselor
Caroline Furnace Lutheran Camp
Fort Valley VA
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Team Member
Chick-fil-A
Winchester, VA
06.2020 - 10.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Sales Associate
Justice Clothing Store
Winchester, VA
06.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Advanced Diploma -
Mountain View Christian Academy
Stephens City, VA05.2021
Skills
- Animal Care
- Teamwork and Collaboration
- Maintaining cleanliness
- Cash Handling
- Exceptional customer service
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Sales expertise
- Problem-solving skills
- Excellent people skills
Timeline
Kennel Attendant
Brawner Group K9
03.2023 - 06.2023
Camp Counselor
Caroline Furnace Lutheran Camp
05.2022 - 08.2022
Server
Sakura #16
03.2021 - 12.2023
Team Member
Chick-fil-A
06.2020 - 10.2020
Sales Associate
Justice Clothing Store
06.2019 - 03.2020
Advanced Diploma -
Mountain View Christian Academy