Dedicated Case Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
10
10
years of professional experience
Work History
Caseworker
Division Of Child And Family Services
05.2023 - Current
Improved child safety by conducting thorough assessments and investigations of reported cases.
Enhanced family stability by providing support, resources, and guidance to parents and guardians.
Collaborated with multidisciplinary teams for comprehensive case management and better outcomes for children.
Developed individualized service plans to address the unique needs of each child and family in the caseload.
Maintained accurate case documentation, ensuring compliance with state regulations and agency policies.
Provided crisis intervention to children and families, addressing immediate safety concerns and connecting them with appropriate resources.
Conducted home visits regularly, assessing living conditions and monitoring progress towards case plan goals.
Participated in court hearings, providing testimony on behalf of the agency regarding case findings and recommendations.
Utilized trauma-informed care practices to promote healing among children who experienced abuse or neglect.
Empowered families by identifying strengths within their systems that could be leveraged to improve overall functioning.
Reduced risk factors associated with child maltreatment through targeted prevention efforts aimed at strengthening parental capacity.
Responded to claims of abuse, neglect or safety concerns.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Documented data and completed accurate updates to case records.
House Manager
Valley EPIC
07.2014 - 01.2023
Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
Developed strong relationships with residents, fostering a positive and supportive living community.
Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
Organized social activities for residents to promote camaraderie and engagement within the community.
Recruited hired, and trained new staff members, cultivating a high-performance team dedicated to excellent resident service.
Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
Implemented conflict resolution strategies when mediating disputes between residents or staff members.
Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
Assisted residents with daily hygiene and living tasks.
Managed all intake and discharge paperwork and procedures for residents.
Managed day-to-day operation of home to comply with regulations and agency standards.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Oversaw budget to manage expenditures and control costs.
Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
Provided crisis management and intervention during emergency situations.
Collaborated with residential team to maximize effective and efficient operations.
Promoted culture of respect and understanding among staff and clients.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ
06.2026
Associate of Science - Psychology
Salt Lake Community College
Salt Lake City, UT
05.2018
Skills
Community Outreach
Motivational Interviewing
Legal Knowledge
Stress Management
Trauma-Informed Care
Organizational Skills
Crisis Intervention
Resource Coordination
Timeline
Caseworker
Division Of Child And Family Services
05.2023 - Current
House Manager
Valley EPIC
07.2014 - 01.2023
Bachelor of Science - Social Work
University of Phoenix
Associate of Science - Psychology
Salt Lake Community College
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