Hannah Barnett
Administrative Assistant
Crockett,US
Summary
Diligent, with a proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills. Knows how to manage charts, forms, and payments. Is experienced in dealing with insurance paperwork, updating charts, and managing business correspondence.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Whitehall Nursing Home
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
ER Registration Clerk
Hospital
07.2020 - 12.2023
- Made contact with hospitals in order to confirm patients’ medical histories and avoid incorrect diagnoses and treatments.
- Handled patient inquiries and answered phone calls and messages for a seven-physician rural medical facility.
- Was in charge of patient scheduling, check-in, check-out, and billing payments.
- Improved bill payment timeliness by developing flexible payment plans for patients.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Completed skilled administrative work to assist all office personnel and operational needs.
- Received, recorded, and responded to incoming and outgoing telephone and email communication.
- Documented patient medical information, case histories, and insurance information to ensure smooth appointments and payment processing.
- Performed front-office duties using data entry skills in the context of a medical database.
- Cerner, a hospital facility management software, was used to digitize and organize over 14,000 medical records.
Restaurant Shift Manager
Domino's Pizza
01.2020 - 07.2020
- Checked the temperature of the meat, adhering to strict food safety and preparation standards prior to plating and serving dishes.
- Oversaw scheduling, inventory management, and supply ordering to keep the kitchen fully stocked.
- Ensured that proper portion sizes were followed and that high food quality standards were consistently met.
- Was in charge of scheduling and receiving food and beverage deliveries while staying within the food cost and budget.
- Cleaned areas on a regular basis to ensure sanitary and safety standards, as well as to improve service flow.
- Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe.
- Kept the kitchen staff’s skill level up by properly coaching, counseling, and disciplining them.
- Ensured that meal preparation and delivery went smoothly and on time.
- Wrote operational reports and analyses, as well as making recommendations to address both positive and negative trends.
- Mentored staff on kitchen goals and daily work expectations and parameters.
- Taught new employees about proper food preparation, storage, kitchen equipment use, sanitation, and safety.
Drive-Thru Cashier
McDonald's
01.2018 - 01.2020
- Took orders from customers by writing down menu items, substitutions, and add-ons.
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
- Accepted payments and made changes to the way transactions were processed.
- Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.
- Used optical price scanners, calculators, and cash registers to determine the price of goods and calculate bills.
Education
High School - undefined
Lovelady High School
Lovelady, TX01.2019
Some college - Nursing
Angelina College
Lufkin, TXSkills
- Customer Service
- Supervision
- Communications
- Problem Resolution
- Budgets
- Team Management
- Team Building
- Computer skills
- Office administration
- Data entry
- Customer service
- Filing
Timeline
Administrative Assistant
Whitehall Nursing Home
08.2024 - Current
ER Registration Clerk
Hospital
07.2020 - 12.2023
Restaurant Shift Manager
Domino's Pizza
01.2020 - 07.2020
Drive-Thru Cashier
McDonald's
01.2018 - 01.2020
High School - undefined
Lovelady High School
Some college - Nursing
Angelina College
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