Hannah Barrett
Chehalis,WA
Summary
Organized and dedicated job seeker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. My time bartending along with my time in office has offered me great time management skills along with strong will to accomplish all that's needing to be done, problem solve and ask questions when needed to insure all is done properly.
Overview
7
7
years of professional experience
Work History
Bartender/Server
Market Street Pub and Grill
08.2023 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Administrative Assistant
Driven Collision Center
09.2022 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Scheduled new or repeating customers for estimates or repair appointments
- Made daily to do lists to insure every vehicle was being moved forwarded correctly and the stages of repair were properly documented
- Updated customers multiple times a week.
- Distributed tasks to employee
- Kept track of incoming insurance payments, followed up with insurance companies if the checks hadn't been received in a proper amount of time
- Kept logs of money owed and paid to vendors/contractors
- In constant communication with insurance companies if our progress was being held up by something on their end, make sure they are moving forward in a timely manner.
- Help customers understand the full process of having a vehicle repaired in our facility along with how insurance works and that process on its own.
Barista
Cafe Elite
06.2021 - 09.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
Office Assistant
Pacific Highway Chiropractic
09.2020 - 05.2021
- Utilized office management software to record and track customer information.
- Coordinated and scheduled meetings and appointments.
- Answered multiline phone systems, scheduled patients for chiropractic and massage care
- Explained and aided guests in filling out intake paperwork
- Scanned in documents and insured they were uploaded and categorized correctly
- Took daily intake records of patients symptoms, pain levels and any complaints for the doctor to be able to review.
- Taught patients stretches and worked with them at their appointments for specific areas of pain, logged all exercises paperly and in the computer.
Receptionist Fill in
Bay Center Chiropractic
05.2019 - 09.2019
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Lab Courier
Lab Corp
09.2018 - 09.2019
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Properly documented all specimens received using the Labcorp apps.
- Followed safety procedures and regulations to protect packages and vehicles.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Obtained signatures for delivery documents and packages.
Cashier
Sears
03.2017 - 05.2018
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts -
South Puget Sound Community College
Olympia, WA06.2020
High School Diploma -
Tumwater High School
Tumwater, WA06.2017
Skills
- Calendar Management
- Data Entry
- Meeting planning
- Research
- Appointment Scheduling
- Computer Skills
- Documentation and Recordkeeping
- Verbal Communication
- Attention to detail
- Proofreading
- Social media knowledge
Timeline
Bartender/Server
Market Street Pub and Grill
08.2023 - Current
Administrative Assistant
Driven Collision Center
09.2022 - 08.2023
Barista
Cafe Elite
06.2021 - 09.2021
Office Assistant
Pacific Highway Chiropractic
09.2020 - 05.2021
Receptionist Fill in
Bay Center Chiropractic
05.2019 - 09.2019
Lab Courier
Lab Corp
09.2018 - 09.2019
Cashier
Sears
03.2017 - 05.2018
Associate of Arts -
South Puget Sound Community College
High School Diploma -
Tumwater High School
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