Hannah barrett
Garden Grove,CA
Summary
Responsible and energetic Receptionist bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 8+ years in the field. Customer-focused and results-oriented. Uncompromising work ethic, time management, organization and prioritization qualities.
Overview
17
17
years of professional experience
Work History
Administrative Receptionist
Bay Valley Mortgage Group
La Mirada, California
08.2019 - 07.2025
- Greeted clients and visitors warmly, creating a welcoming environment.
- Assisted with document preparation for loan applications and processing.
- Supported team members with administrative tasks to enhance workflow efficiency.
- Greeted and welcomed clients in a professional manner.
- Handled confidential information in accordance with company policies.
- Provided administrative support to managers in various departments including document preparation, filing, photocopying and faxing.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating requirements; placing and expediting orders for supplies; verifying receipt of supplies.
- Managed a multi-line telephone system and distributed incoming mail.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Assisted with onboarding of new employees by providing orientation information and support.
Receptionist/Data Entry
Pacific Foods & Distribution Inc.
Santa Ana, CA
01.2012 - 12.2018
- Greeted visitors and clients in a personable and friendly manner, providing direction and answering questions.
- Answered and directed incoming calls using multi-line telephone system.
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Customer Service
In N Out Burger
Huntington Beach, CA
02.2009 - 12.2011
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Provided performance feedback and coached employees with setting quarterly goals.
- Consistently received a 100% rate of customer satisfaction.
- Emphasized fast, friendly customer service.
- Adhered to all company food, safety, quality and sanitation policies.
Front Office Receptionist
API
Buena Park, CA
02.2008 - 11.2011
- Generated shipment invoices, prepared packages and set up courier deliveries for customers.
- Promptly managed complaints and concerns of customers with positive attitude and rectified issues to patron satisfaction.
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Oversaw the organization, filing and retrieval of records.
Education
Cypress College
Cypress, CASkills
- Detail-oriented
- Multi-line telephone skills
- Multitasking and prioritization
- MS Office (Word, Excel, Powerpoint)
- Certified in 10-key
- Time management
- Strong interpersonal skills
- Spreadsheets & Data Entry
- Data entry accuracy
- Team collaboration
Timeline
Administrative Receptionist
Bay Valley Mortgage Group
08.2019 - 07.2025
Receptionist/Data Entry
Pacific Foods & Distribution Inc.
01.2012 - 12.2018
Customer Service
In N Out Burger
02.2009 - 12.2011
Front Office Receptionist
API
02.2008 - 11.2011
Cypress College
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