Overview
Work History
Education
Skills
Timeline
Generic

Hannah Barron

Walland,TN

Overview

6
6
years of professional experience

Work History

Lodging Supervisor

Blackberry Farm
07.2023 - Current
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.
  • Increased customer service ratings through personable service.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Provided services efficiently and with high level of accuracy.
  • Solicited and reviewed guest feedback and promptly resolved complaints.
  • Maintained well-regarded concierge services to provide guests with assistance and convenient information about Blackberry Farm.

Lodging Operations

Blackberry Farm
08.2021 - 07.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Interacted with customer service team to deliver consistent, exceptional service to all guests.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Nanny

Garrett Family
10.2020 - 11.2022
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Engaged with children on age-appropriate level.
  • Administered basic first-aid and medication in emergency situations.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.

CNA

Home Health Care Aid
01.2018 - 08.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Associate of Science - Nursing

Pellissippi State Community College
Knoxville, TN

High School Diploma -

Heritage High School
Maryville, TN
05.2016

Skills

  • Strategic Planning and Analysis
  • Guest Experiences
  • Talented Leader
  • Quality Assurance
  • Regulatory Compliance
  • Training and Mentoring
  • Staff Supervision
  • Hospitality
  • Strong Ethics
  • Verbal and Written Communication Skills
  • Respectful and Compassionate
  • Flexible Schedule and Availability
  • Multitasking and Organization
  • Time Management
  • Compassionate Communication
  • Problem Solving
  • Technological Skills
  • Active Listener
  • Attention to Detail

Timeline

Lodging Supervisor

Blackberry Farm
07.2023 - Current

Lodging Operations

Blackberry Farm
08.2021 - 07.2023

Nanny

Garrett Family
10.2020 - 11.2022

CNA

Home Health Care Aid
01.2018 - 08.2021

Associate of Science - Nursing

Pellissippi State Community College

High School Diploma -

Heritage High School

Similar Profiles

CREATE PROFILE
Hannah Barron