Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Beaver

Northridge,CA

Summary

Dynamic professional with a proven track record at Oxford, adept in fostering community accountability and reintegration. Excelled in office management at Morrow Mechanical, LLC, enhancing team productivity and reducing costs by negotiating vendor contracts. Skilled in customer service and behavioral management, demonstrating significant achievements in operations management and relapse prevention.

Overview

18
18
years of professional experience

Work History

Sober Living House Manager

Oxford
03.2024 - 08.2024
  • Promoted a culture of accountability by regularly reviewing resident adherence to program requirements and addressing any issues promptly.
  • Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
  • Maintained accurate records of resident progress, regularly updating case files and reporting updates to relevant parties.
  • Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
  • Conducted thorough intake assessments for potential new residents, evaluating fit within the community and determining appropriate level of care needed.

Office Manager

Morrow Mechanical, LLC
03.2013 - 10.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

Administrative Assistant

Dish Network Corp
09.2006 - 05.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.

Education

Associate of Arts - Psychology

Los Angeles Pierce College
03-2027

High School Diploma -

Broken Arrow High School
Broken Arrow
05-1997

Skills

    • Customer Service

    • Office Management

    • Office Administration

    • Payroll Processing

    • Relationship Building

    • Staff Management

    • Operations Management

    • Employee Training

    • Expense Reporting

    • Business Administration

    • Relapse prevention

    • Behavioral management

    • De-escalation techniques

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Timeline

Sober Living House Manager

Oxford
03.2024 - 08.2024

Office Manager

Morrow Mechanical, LLC
03.2013 - 10.2017

Administrative Assistant

Dish Network Corp
09.2006 - 05.2012

Associate of Arts - Psychology

Los Angeles Pierce College

High School Diploma -

Broken Arrow High School

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Hannah Beaver