Results-driven sales professional with proven success in retail management and customer service. Over 5 years of experience leading teams, exceeding sales quotas, and driving revenue growth. Skilled in building strong customer relationships, training and mentoring staff, and implementing strategies that maximize profitability. Recognized for charismatic leadership, problem-solving, and consistently ranking at the top of sales performance.
Hi, I’m
Hannah Benham
Murphy,TX
Summary
Overview
18
years of professional experience
1
Certification
Work History
Husband and 5 Children
Homemaker
07.2014 - Current
Job overview
- Expert in time management, organization, and being detail oriented
- Creating and managing all 7 family members schedules including coordinating appointments and maintain calendars
- Passionate about creating engaging and educational activities to promote the intellectual and social growth of the children
- Implement discipline strategies, while continuing to promote positive behavior reinforcement techniques
- Handle household finances such as paying bills, managing budgets, tracking expenses, and reconciling accounts
- PTA member, successfully planned, contacted and convinced countless sponsors to donate, and managed/ delegated jobs to volunteers for multiple school events and banquets
Private Home
Certified Nursing Assistant
03.2022 - 04.2023
Job overview
- The family only needed a caregiver for three months because one of the full time caregivers was leaving the country for three months. The family ended up keeping me on as a caregiver full-time for a year. I still help the family when needed and as it pertains to my schedule.
- Attended and cared for client at all doctor's appointment, biweekly lab draws, and stayed overnights at the hospital for the patient weekly treatments.
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Administered medications under the supervision of a registered nurse or licensed practical nurse
- Maintained accurate documentation of patient care activities and observations
Hill Country Alzheimer's and Dementia care
Certified Nursing Assistant
02.2012 - 07.2014
Job overview
- Certified in wound care management and CPR
- Supported end-of-life care by providing comfort measures and emotional support to terminally ill patients
- Maintained confidentiality of patient information in accordance with HIPAA regulations
- Responded calmly and effectively to challenging behaviors exhibited by some patients
- Administered medication and managed patient prescription according to RN and Doctor's instructions
Victoria's Secret
Cashier/Sales Associate
08.2010 - 01.2012
Job overview
- Top of sales every month and acceded all weekly sales quotas
- Became cash wrap lead within the first 2 months of being employed
- Customer focused when dealing with customer complaints or concerns promptly and effectively, striving for complete satisfaction
- Assisted in training new retail associates on company policies, procedures, and customer service standards
- Mentored new hires during their initial training period, helping them quickly become productive team members
Tony;Tony clothing boutique
Retail Store Manager
03.2008 - 05.2010
Job overview
- Analyzed sales data to identify trends and opportunities for improvement; implemented targeted strategies to maximize profitability
- Collaborated with vendors to negotiate favorable terms for merchandise procurement while maintaining quality standards
- Developed strong relationships with key customers through personalized interactions resulting in increased loyalty and repeat business
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling
- Collaborated with and attended Dallas, Las Vegas, and Los Angeles market with store owner.
Education
Round Rock C.N.A and L.V.N trainingRound Rock, TX
Vocational training from Certified Nurses Assistant
07.2014
University Overview
Texas Tech University
Some college from Political Science
05.2011
University Overview
- completed all hours/classes needed for Minor on Women's studies.
- Member of Zeta Tau Alpha
- Continuing education in completing my college degree. 2025-2026
Skills
- Management
- Skilled at combining empathy with efficiency, ensuring clients feel heard and cared for while exceeding sales goals
- Charismatic
- Customer satisfaction oriented
- Hospice Care
- Dementia and Alzheimer's Care
- Medication Administration
Certification
- Driver's License, 12/23, 12/24
- CPR Certification, 07/24, 07/26
- CNA
Accomplishments
Accomplishments
- Supervised team of 3-7 staff members.
- Achieved 100% of sales quotes everywhere I was employed,
- Documented and resolved issues which led to Customer Satisfactions.
- Brought in multiple new customers.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Nursing Assistant
Private Home
03.2022 - 04.2023
Homemaker
Husband and 5 Children
07.2014 - Current
Certified Nursing Assistant
Hill Country Alzheimer's and Dementia care
02.2012 - 07.2014
Cashier/Sales Associate
Victoria's Secret
08.2010 - 01.2012
Retail Store Manager
Tony;Tony clothing boutique
03.2008 - 05.2010
Round Rock C.N.A and L.V.N training
Vocational training from Certified Nurses Assistant
Texas Tech University
Some college from Political Science
05/2011
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