Hannah Beson
Mesa,AZ
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Ianthus
Mesa, Arizona
02.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Created Patient profiles and kept waitlist queue organized.
- Answered 50+ calls a day to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Cleaning and restocking necessities and supplies.
Team Member
Ulta
Mesa, Arizona
12.2020 - 02.2021
- Sales
- Stocking and unloading truck shipments.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Top 10% in membership sign-ups for the store.
Patient Service Provider
6th Street Enterprices
Fountain Hills, Arizona
05.2016 - 03.2020
- Assisted clients in finding various products to better their ailments.
- Helped clients with customer services, ensuring high levels of satisfaction and loyalty.
- Answered phones and took orders.
- Kept detailed records using various POS systems.
- Inventory manager.
- Shift leader.
Education
License For Esthetics - Esthetics
Avalon School of Cosmetology
Mesa, AZ11.2014
High School Diploma -
Higley High School
Gilbert, AZ05.2012
Skills
- Call Answering and Routing
- Telephone Etiquette
- Customer Complaint Resolution
- Data Organization
- Greeting and Seating Clients
Timeline
Front Desk Receptionist
Ianthus
02.2021 - 01.2022
Team Member
Ulta
12.2020 - 02.2021
Patient Service Provider
6th Street Enterprices
05.2016 - 03.2020
License For Esthetics - Esthetics
Avalon School of Cosmetology
High School Diploma -
Higley High School
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