Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hannah Bienvenu

Hannah Bienvenu

Vidor,TX

Summary

Committed to helping individuals achieve their goals and succeed in their endeavors. Strong passion for personal development and determination to make a difference. Committed to continuous self-improvement and self-growth.

Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards.

Overview

2
2
years of professional experience

Work History

Associate

Walmart
12.2024 - Current
  • Precisely select online grocery orders from shelves using company devices to ensure every order is thoroughly fulfilled.
  • Stage completed orders by organizing them in a designated area for easy and efficient retrieval when needed.
  • Prepare orders for pickup or delivery by monitoring customer and delivery driver check-ins through the system, locating staged orders, and prepping them in a timely manner.
  • Dispense grocery orders by safely and efficiently loading items into customers or delivery drivers' vehicles, while maintaining and high level of service and professionalism.
  • Answer phone calls to assist with customer check-ins, order questions, and resolving concerns or complaints.
  • Support team performance by helping coworkers with questions, offering assistance, and stepping in as needed to keep everything flowing accordingly.
  • Train new associates on the order picking process, ensuring they understand the standards for speed and accuracy.
  • Consistently perform under pressure in a fast-paced, high volume environment where multitasking, problem-solving, and time management are essential.

Server, cashier

Elsa's Italian Grill
02.2024 - 02.2025
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Served food and beverages promptly with focused attention to customer needs.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
    • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
    • Assisted in training new hires, providing guidance on restaurant standards and best practices.
    • Handled cash transactions accurately, contributing to balanced daily financial reports.
    • Greeted customers entering restaurant and responded promptly to customer needs.

Cashier, Server

Mutt and Jeff's
02.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Vidor High School
Vidor, TX
05.2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Decision-making
  • Flexible schedule
  • Effective problem resolution

Timeline

Associate

Walmart
12.2024 - Current

Server, cashier

Elsa's Italian Grill
02.2024 - 02.2025

Cashier, Server

Mutt and Jeff's
02.2023 - 12.2023

High School Diploma -

Vidor High School

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