Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Blevins

Homosassa,FL

Summary

I'm committed to ensuring customer satisfaction by providing exceptional service and support. Fairly proficient in customer service and maintaining quality service and utilizing different methods to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Circle K
01.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong and reliable working relationships with my coworkers, making sure to let them know to trust me and to come to me for any problems or issues they may have.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with increasing sales by using up-selling methods and pushing our rewards program to customers who either have it or want to know more about it.
  • Making sure any customer complaint is dealt with accordingly and with care to make sure they have a good experience with the store.
  • Remembering regulars and what they usually get to promote customer loyalty.

Crew Member

Hardee's
05.2023 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Helped maintain a clean and welcoming dining area for customers.

Overnight Stocker and Receiver

Winn Dixie Supermarket
04.2020 - 06.2020
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
  • Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
  • Kept work areas neat, clean and free from debris.

Education

Lecanto High School
Lecanto, FL
2020

Skills

  • Money Handling
  • Customer Relations
  • Staff Training and Development
  • Task Delegation
  • Retail Operations
  • Customer rapport
  • Sales Strategies
  • Customer Service
  • Team Leadership
  • Teamwork and Collaboration
  • Problem Resolution
  • Decision-Making
  • Multitasking Abilities
  • Problem-Solving
  • Active Listening
  • Attention to Detail

Timeline

Assistant Manager

Circle K
01.2024 - Current

Crew Member

Hardee's
05.2023 - 09.2023

Overnight Stocker and Receiver

Winn Dixie Supermarket
04.2020 - 06.2020

Lecanto High School

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Hannah Blevins