I am a focused and positive individual with an excellent work ethic. I have gained experiences within the sales and hospitality industry over the last four years, enabling me to become an excellent communicator, as well as a strong team player.
Overview
5
5
years of professional experience
Work History
Sales Associate Assistant Manager
Southern Tots & Co
08.2022 - Current
Assisting retail buyers with the purchase of apparel, accessories, shoes, etc
Creating fun and trendy outfits for children of all ages and genres
Assisted in merchandising, floor displays, and vignettes for upcoming market shows
Input purchase orders and processed invoices for over thirty brands.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Feed Specialist
D&L Farm and Home
10.2019 - Current
Assisted customers with finding correct feeds for horses and cattle
Processed checks, debit and credit cards, refunds product coupons and gift certificates
Worked on Website development for store by adding products to sell
Solved complaints by customers and issued credit for return merchandise
Assisted with customers' needs through phone calls
Checked in and received all inventory items when they were shipped to the store.
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Volunteer
World Packers
08.2023 - 09.2023
Checked in Campers into campsites while communicating with people of different nationalities daily
Assisted in transactions when customer purchased a campsite.
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Education
Associate degree in Applied Science -
Tarrant County Community College
Fort Worth, TX
Certificate in Word, Excel, and PowerPoint -
Christ Haven Horse care and Training
Bachelor of Arts - International Studies
University of North Texas
Denton, TX
05.2025
High School Diploma -
Timber Creek High School
Keller, TX
05.2019
Skills
Teamwork and Collaboration
Time Management
Honest and Dependable
Problem-solving skills
Outgoing Personality
Business Development
Accomplishments
Increased productivity 30% by implementing several process improvements.
Languages
Spanish
Elementary
Interests
Documenting and sharing travel experiences
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Sharing travel tips, recommendations, and insights with fellow enthusiasts