Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Hannah Bolin

Hannah Bolin

Johnston City,Illinois

Summary

  • Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
  • Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
  • Highly motivated retail employee with extensive customer service and sales experience. Outgoing professional with track record of increased sales and improving buying experience. Effective and outgoing communicator offers personalized assistance to customers.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Kroger's Pharmacy
10.2023 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with OSHA regulations.

Associate

Factory Connection
05.2023 - 08.2023
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Worked varied hours to meet seasonal and business needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed cash register operations accurately, ensuring timely transactions and minimal errors.
  • Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
  • Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Apparel Associate

Walmart
12.2022 - 04.2023
  • Managed efficient cash register operations.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
  • Consistently met or exceeded monthly sales targets due in part to outstanding product knowledge and persuasive selling techniques.
  • Assisted in the training and onboarding of new associates by sharing best practices and offering guidance when needed.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained organized store environment to foster pleasant shopping experiences.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Displayed and organized products in store to help customers locate products easily.

Crew Team Member

Dairy Queen Limited Brazier
06.2022 - 11.2022
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated register to process payments and collect cash payment for order totals.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

No Degree - Generals

John A Logan College
Carterville, IL
05.2024

High School Diploma -

Harrisburg High School
Harrisburg, IL
05.2022

Skills

  • Workplace Ethics
  • Drug Classification Knowledge
  • Payment Processing
  • Pharmaceutical Calculations
  • Creative Thinking
  • Answering customer questions
  • HIPAA
  • Team Collaboration

Hobbies

  • I have played drums for 9 years.
  • I love sketching organs to help me study in my classes for school.
  • I care for and play with my cats Loki, Odin,and Toothless.

Timeline

Pharmacy Technician

Kroger's Pharmacy
10.2023 - Current

Associate

Factory Connection
05.2023 - 08.2023

Apparel Associate

Walmart
12.2022 - 04.2023

Crew Team Member

Dairy Queen Limited Brazier
06.2022 - 11.2022

No Degree - Generals

John A Logan College

High School Diploma -

Harrisburg High School

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Hannah Bolin