Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Bonnell

Dixon,IL

Summary

Experienced Insurance Specialist with a proven track record at Katherine Shaw Bethea Hospital, adept in insurance verification, authorizations and demonstrating exceptional analytical thinking. Expert in securing timely patient procedures through efficient pre-authorization processing, and minimizing revenue loss. Skilled in collaborating across departments to resolve complex insurance issues, ensuring operational excellence.

Overview

16
16
years of professional experience

Work History

Insurance Specialist

Katherine Shaw Bethea Hospital
09.2008 - Current
  • Processed eligibility and benefits verification and authorization requests.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
  • Communicated effectively with members of operations, finance, and clinical departments.
  • Acted as subject matter expert, answering internal and external questions and inquiries.
  • Researched and resolved routine and complex issues.
  • Updated patient records with accurate, current insurance policy information.
  • Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
  • Achieved insurance pre-authorizations to enable timely patient procedures.

Education

Bachelor of Science - Sociology

Western Illinois University
Macomb, IL
05-2008

Skills

  • Insurance Coverage Verification
  • Eligibility Determination
  • Coverage and Authorizations
  • Prior authorization processing
  • Analytical Thinking
  • Insurance knowledge

Timeline

Insurance Specialist

Katherine Shaw Bethea Hospital
09.2008 - Current

Bachelor of Science - Sociology

Western Illinois University
Hannah Bonnell