Hannah Bowman
Enon,OH
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
TheLanding
05.2023 - Current
- Help with hiring, scheduling, developing and coaching of all dispensary positions along with developing and executing SOPs
- Help to develop, implement and oversee execution of dispensary strategy and operation
- Review store environments and key business indicators to identify problems, concerns and opportunities for improvement
- Help manage the dispensary team, conduct performance evaluations, and assist with personnel matters
- Created a schedule that is now implemented across the company's dispensaries
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maintain records for all necessary documents: delivery manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, logbooks, inventory adjustments, and destruction reports
- Ensure all required state and company sanctioned reports and audits are executed on time
- Help develop and implement standards to ensure that all dispensary operations including admissions, consultations, dispensing, cash and inventory management, auditing, outreach, marketing and ordering are operating compliantly, efficiently and effectively
- Responsible for the product ordering process, maintaining appropriate inventory levels, recording daily deliveries, maintaining supplier relationships, and ensuring that appropriate quantities and varieties are on the dispensary menu
- Ensure product sell-through is within manufacturer payment terms
- Maintain presence on the sales floor and effectively coach and support dispensary team members to ensure that operational priorities, processes, and procedures are communicated, understood and executed
- Maintain all technology platforms and ensure that product descriptions and inventory amounts are accurate.
Quality Control Specialist
Pure Ohio Wellness
01.2023 - 05.2023
- Inspected products in multiple stages to verify quality and dispose of items that did not meet the company's standards
- Create outgoing manifests and quality check orders placed by vendors to be shipped under strict deadlines
- Record inventory in the vault and assure product is in the correct room
- Efficient in METRC, creating manifests, auditing inventory and creating product ID's for new items.
- Monitored product standards and quality-control programs.
Dispensary Assistant Manager
Pure Ohio Wellness
08.2020 - 12.2022
- Monitor all transactions and cash within the retail store, including preparing bank deposits, counting safes and drawers, making change for drawers, requesting coinage for vault and performing all record keeping duties related to cash
- Maintain and was able to provide knowledge of cannabis strains, concentrates, edibles topicals and tinctures as well as accessories to patients, vendors and staff
- Connecting with and overseeing vendors, patients, support staff and security daily
- Manage receiving inventory and by use of METRC in addition to being well-versed in LeafLogix backend and point of sale
- Fulfill job duties of support staff, as needed, to compensate for staffing shortages, meal or break times, higher than normal sales volume and to support general operations, supplies list for anything needed in the store that is not accessories or medical product
- Dealt with patient and employee issues, problems and write-ups
- Trained new managers and support staff as needed.
Education
Bachelor's Degree - Creative Writing
Wittenberg University
05.2021
Skills
- Excellent writing skills
- Adaptability and flexibility
- Attention to detail
- Accountable and punctual
- Creative problem solving
- Working in a fast pace environment
- Communication skills
- Critical thinking
- MS Office proficiency
- Menu development
- Timekeeping
- Inventory Control
- Sales Tracking
- Teamwork and Collaboration
- Business Growth Initiatives
- Resource Allocation
- Special Promotions Planning
- Performance Evaluations
- Marketing Strategies
- Scheduling
Certification
- Sell-SMaRT Responsible Vendor Program
- PMP Taining, OARRS, and tracking 90-day supply
- Ohio METRC Industry Test
Timeline
Assistant General Manager
TheLanding
05.2023 - Current
Quality Control Specialist
Pure Ohio Wellness
01.2023 - 05.2023
Dispensary Assistant Manager
Pure Ohio Wellness
08.2020 - 12.2022
Bachelor's Degree - Creative Writing
Wittenberg University
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