Offering solid foundation in marketing principles and passion for learning and development. Contributes strong understanding of digital marketing strategies and data analysis, ready to use and develop skills in social media management and content creation in Lead Marketing role.
Developed key skills in fast-paced marketing environment, including strategic planning and campaign execution. Expertise in analyzing data to drive decision-making and optimize marketing efforts. Looking to transition into new field, utilizing these transferrable skills to make significant impact.
Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Specialist
Jason Lawn & Landscaping LLC
02.2025 - Current
Increased brand awareness by developing and implementing targeted marketing campaigns.
Streamlined communication processes, leading to improved collaboration between departments.
Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
Boosted lead generation through the creation of engaging content for social media platforms.
Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
Elevated brand reputation through the development of compelling public relations strategies and media outreach efforts.
Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
Updated and maintained marketing databases, ensuring accuracy and compliance with data protection regulations.
Conducted market research to identify emerging trends, informing future marketing strategies.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Restaurant Waitress
Kate Pearl Tea Room
11.2023 - 02.2025
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Complied with all health department regulations regarding food handling, storage and sanitation standards.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Restaurant Waitress
Dutch Corner Resturant
08.2022 - 02.2025
Answered phone calls providing information about restaurant services, hours of operation, menu items.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
Resolved customer complaints in a polite manner according to company policy.
Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Associate of Applied Science - Business Administration
Carroll Community College
01.2025
Skills
Cross-selling and upselling
Service quality
Cash handling
Social media management
Digital marketing
CRM management
Business development
Sales expertise
Time management
Campaign management
Graphic design
Google analytics
Campaign development
Communications management
Customer service
Certification
Lifeguarding with CPR/AED for Professional Rescuers and First Aid conducted by Aquatic Training and Consulting Services. Date Completed: 2023-05-23
Timeline
Marketing Specialist
Jason Lawn & Landscaping LLC
02.2025 - Current
Restaurant Waitress
Kate Pearl Tea Room
11.2023 - 02.2025
Restaurant Waitress
Dutch Corner Resturant
08.2022 - 02.2025
Associate of Applied Science - Business Administration