Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hannah Brevetti

Grapevine,TX

Summary

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

8
8
years of professional experience

Work History

Studio Manager

Orangetheory Fitness
07.2023 - 09.2024
  • Lead a team of fitness professionals to meet and exceed studio sales and operational goals
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Recruited, trained, and developed high-performing and customer-focused team from scratch.
  • Conducted regular performance reviews, aligning staff objectives with studio goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Marketing & Lead Generation: Develop and execute marketing strategies to attract external prospects and
    enhance internal engagement through referral and loyalty programs.
  • Performance Reporting: Review and analyze Key Performance Indicators (KPIs) on a daily, weekly, and
    monthly basis, providing actionable insights and recommendations to improve studio performance.

Residential Sales Representative

CertaPro Painters
02.2021 - 09.2022
  • Utilized multiple channels including door hangers, cold calling, and industry networking to generate leads
  • Delivered detailed and accurate proposals during on-site estimates, resulting in a high conversion rate.
  • Expanded referral network through active participation in community events and professional organizations.
  • Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their home project
  • Exceeded monthly sales goals consistently by employing proactive prospecting methods and maintaining a robust pipeline of leads.
  • Generated leads by proactively cold calling potential clients and attending networking events within targeted communities.
  • Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.

Spa Manager

Hand and Stone Massage and Facial Spa
07.2019 - 02.2021
  • Trained and mentored staff to meet corporate goals and improve performance
  • Achieved top regional sales performance, including surpassing holiday gift card sales
    goals. Leveraged social media, email campaigns, and Demandforce communications to advertise services and
    drive customer engagement.
  • Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
  • Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
  • Coached employees on upselling techniques, resulting in higher average ticket sales per guest visit.
  • Managed activities related to staff training, treatment procedures, inventory management and marketing.
  • Conducted regular performance evaluations, providing constructive feedback to enhance employee development.

Assistant Manager

Hand and Stone Massage and Facial Spa
09.2018 - 06.2019
  • Supervised cash handling, schedule coordination, and front desk operations
  • Addressed customer inquiries and resolved service issues to maintain high levels of satisfaction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Spa Associate

Hand and Stone Massage and Facial Spa
04.2018 - 09.2018
  • Managed appointment bookings, processed client payments, and maintained store cleanliness
  • Promoted memberships and upsold additional services to enhance customer experience and increase sales.
  • Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
  • Participated in regular training sessions to stay updated on industry trends and best practices, enhancing overall service quality.

Campus Visit Day Coordinator

Providence Christian College
08.2016 - 12.2017
  • Organized and hosted campus visit weekends and managed travel arrangements for prospective students
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated with current students to provide overnight accommodations and create a welcoming experience.
  • Entered data, generated reports, and produced tracking documents.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Education

Bachelor's - Business Management

Providence Christian College
Pasadena, CA
12.2018

Skills

  • Sales Expertise: Proven track record in consultative sales and achieving revenue targets
  • Leadership & Team Development: Skilled in leading, training, and motivating retail teams
  • Customer Relationship Management: Strong ability to build and maintain professional relationships
  • Marketing & Promotions: Experienced in digital marketing, social media, and event planning
  • Financial Management: Proficient in managing budgets, sales metrics, and financial controls
  • Operational Excellence: Expertise in process optimization, KPI analysis, and adherence to best practices

Accomplishments

  • Achieved Top Regional Holiday Gift Card Sales by introducing Email and SMS Marketing to reach a larger customer base

Timeline

Studio Manager

Orangetheory Fitness
07.2023 - 09.2024

Residential Sales Representative

CertaPro Painters
02.2021 - 09.2022

Spa Manager

Hand and Stone Massage and Facial Spa
07.2019 - 02.2021

Assistant Manager

Hand and Stone Massage and Facial Spa
09.2018 - 06.2019

Spa Associate

Hand and Stone Massage and Facial Spa
04.2018 - 09.2018

Campus Visit Day Coordinator

Providence Christian College
08.2016 - 12.2017

Bachelor's - Business Management

Providence Christian College

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Hannah Brevetti