Hannah Briano
Torrance,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cashier
R-Ranch In The Sequoias
Johnsondale, CA
09.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Counted and balanced cashier drawers.
Host/Busser
Crest Bar And Grill
Bakersfield, CA
06.2023 - 08.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Crew Member
McDonald's
Ferndale, WA
04.2022 - 11.2022
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
Ferndale High School
Ferndale, WA06-2023
Skills
- Customer Service
- Cash Handling
- Team Collaboration
- Detail Oriented
- Reliability
- Interpersonal Skills
- Calm and Professional Under Pressure
- Attention to Detail
- Task Prioritization
- Problem-Solving
Timeline
Cashier
R-Ranch In The Sequoias
09.2023 - 02.2024
Host/Busser
Crest Bar And Grill
06.2023 - 08.2023
Crew Member
McDonald's
04.2022 - 11.2022
Ferndale High School
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