HANNAH BRIDGES
Athens,AL
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.
Overview
9
9
years of professional experience
Work History
Business Operations Assistant
Preston Engineering & Construction
03.2023 - 10.2024
- Engaged with customers to build business relationships.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Verified work aligned with service levels agreed and client requirements.
- Enhanced customer satisfaction with timely and accurate order processing.
- Assisted in the implementation of new software platforms, enhancing overall workflow efficiency within the department.
- Provided administrative support during large-scale projects, allowing team members to focus on core responsibilities without distraction.
Office Administrator
New Leaf Medical Clinic, LLC
08.2021 - 03.2023
- Delivered effective customer service and administrative support in a busy medical practice, handling patient intake of 50+ patients daily
- Maintained patient databases and updated information in alignment with HIPAA protocols and clinic standards
- Optimized organizational systems for payment collections, deposits, and recordkeeping
- Managed insurance verification, addressed billing issues, scheduled diagnostic appointments, surgeries, and medical consultations
- Received, recorded and filed medical payments by check, cash and credit card
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Administrative Assistant
Center for Hearing
05.2021 - 08.2021
- Scheduled appointments and logged patient information for two specialists through the company data system
- Generated weekly reports calculating sales and telemarketing progress
- Worked directly with patients ensuring any insurance verifications were completed and eligibility and benefits explained in understandable terms
- Maintained petty cash and closing all credit card batches daily, balancing daily patient payments
- Executed record filing system to improve document organization and management.
Substitute Teacher
Limestone County School District
12.2020 - 05.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Upheld classroom routines to support student environments and maintain consistent schedules
- Maintained day-to-day classroom management and discipline to promote consistent learning initiatives
- Took notes and prepared reports on school day activities to provide to primary teacher
- Kept accurate and current attendance records and assignment sheets to maintain file compliance
- Helped students develop life-long learning skills and good study habits.
Legal Secretary
Tom Guthrie Attorney at Law
01.2016 - 10.2017
- Organized files for court proceedings
- Clearly communicated with clients, witnesses, and attorney regarding updates on cases and upcoming meetings/hearings
- Produced and filed various legal documents such as appeals, motions, and petitions using a legal filing system
- Preserved and updated case record system
- Managed multiple agendas while providing timely reminders to ensure all benchmarks were met
- Collected and filed documents required by each case, ensuring proper organization
- Scheduled all appointments, appearances and briefings
- Processed appeals, motions, requisitions and pretrial agreements
- Maintained monetary accounts associated with client balances and company trust accounts.
Education
Associates Degree of Applied Science - Renewable Energy
Calhoun Community College
Decatur, AL05.2017
High School Diploma - General Education
Clements High School
Athens, AL05.2014
Skills
- Bilingual - English/Spanish
- Attention to Detail
- Time Management
- Microsoft Office Proficiency
- Customer Relations
- Verbal and Written Communication
- Scheduling
References
- Tom Guthrie, Legal Attorney, Tom Guthrie Attorney at Law, 256-508-7010, I worked as a legal assistant to Mr. Guthrie and have known him for 15+ years prior to my employment.
- BJ Staggs, RN, New Leaf Medical Clinic, 256-710-4234, previous co-worker.
- Braden Preston, CEO, Preston Engineering & Construction, LLC, 256-508-2185, Braden has been a family friend for 5+ years and previous employer for 1+ year.
Timeline
Business Operations Assistant
Preston Engineering & Construction
03.2023 - 10.2024
Office Administrator
New Leaf Medical Clinic, LLC
08.2021 - 03.2023
Administrative Assistant
Center for Hearing
05.2021 - 08.2021
Substitute Teacher
Limestone County School District
12.2020 - 05.2021
Legal Secretary
Tom Guthrie Attorney at Law
01.2016 - 10.2017
High School Diploma - General Education
Clements High School
Associates Degree of Applied Science - Renewable Energy
Calhoun Community College
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