Overview
Work History
Education
Skills
Certification
Timeline
Generic
Hannah Brownlow - Jenot

Hannah Brownlow - Jenot

Graford,TX

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

Ridglea Country Club
01.2024 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Contributed to inventory management by monitoring stock levels.

Pre-K Teacher

Sprouts Learning Center
06.2017 - 05.2018
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
  • Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Improved student literacy skills by incorporating daily read-alouds, guided reading groups, and independent reading time.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.

Daycare Teacher

Faith Academy
10.2014 - 12.2015
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Sales Assistant

Gypsy Southern Belle Boutique & Coffee Bar
03.2015 - 08.2015
  • I worked at a clothing boutique & coffee bar, where I opened & closed, stocked, ran the register, cleaned, provided customer service, ran the coffee bar, which included making drinks & handling food
  • For Reference Contact: April Worbington at 817-894-1658
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Developed loyal customer base by providing consistent, high-quality service.

Personal Assistant

D/B Welding
05.2014 - 09.2014
  • I was a personal assistant to a welding shop owner, & I ran his errands, cleaned, made them lunch, went shopping for him, did paperwork, did heavy duty work in the storage building
  • For Reference Contact: Don Brunson at 940-682-1108
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Accomplished project deadlines by assisting with task completion whenever required.

Sales Assistant

CowBabes Boutique
01.2014 - 06.2014
  • I worked at a clothing boutique, where I stocked, ran the register, cleaned & provided customer service
  • For Reference Contact: Anna Bratcher at 817-901-8382
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Childcare Provider

Ritchie Sneath
09.2011 - 06.2012
  • I was a personal nanny for six-year-old little boy
  • These duties including, bathing him, cooking for him, cleaning up after him, playing games, reading stories, bed-time duties & more
  • My duties also included help with homework, teaching lessons and teaching how to read
  • For Reference Contact: Ritchie Sneath at 940-859-9041

Education

Cosmetology

Weatherford College
Weatherford, TX

High School Grad -

Homeschool
08.2012

Skills

  • People Person
  • Friendly
  • Patient
  • Understanding
  • Reliable
  • Self-Motivated
  • Sense of Humor
  • Hard-worker
  • Dependable
  • Quick-Thinker
  • Great Communicator
  • Extroverted
  • Punctual
  • Patience and empathy
  • Customer assistance
  • Cleaning and sanitization
  • Team collaboration
  • Positive reinforcement
  • Early childhood education
  • Teamwork
  • Customer service
  • Problem-solving
  • Excellent communication
  • Critical thinking
  • Active listening
  • Relationship building

Certification

CPR Certified, Certified Makeup Artist, Certified Bodywrap Technician

Timeline

Server

Ridglea Country Club
01.2024 - 06.2024

Pre-K Teacher

Sprouts Learning Center
06.2017 - 05.2018

Sales Assistant

Gypsy Southern Belle Boutique & Coffee Bar
03.2015 - 08.2015

Daycare Teacher

Faith Academy
10.2014 - 12.2015

Personal Assistant

D/B Welding
05.2014 - 09.2014

Sales Assistant

CowBabes Boutique
01.2014 - 06.2014

Childcare Provider

Ritchie Sneath
09.2011 - 06.2012

CPR Certified, Certified Makeup Artist, Certified Bodywrap Technician

Cosmetology

Weatherford College

High School Grad -

Homeschool

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Hannah Brownlow - Jenot