Hannah Brzuchalski
Reno
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Associate Banker
BMO Harris Bank
Reno
11.2023 - Current
- Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
- Cross-sold banking services such as credit cards, insurance policies.
- Ensured compliance with banking regulations and procedures in daily operations.
- Analyzed customer needs and provided appropriate financial solutions.
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Assistant Manager
Torrid
Reno
11.2022 - 11.2023
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed customer service inquiries and complaints in a timely manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Sales Associate
Torrid
Reno
10.2021 - 11.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
- Demonstrated product features and benefits for customers' needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed trusting relationships with customers by making personal connections.
Education
GED -
Douglas County Adult Education
Minden06-2020
Skills
- Sales proficiency
- Customer Service-oriented
- Team collaboration
- Staff training
- Cross-selling and partner referrals
- Resourcefulness
- Self-motivated nature
- Analytical thinking
Timeline
Associate Banker
BMO Harris Bank
11.2023 - Current
Assistant Manager
Torrid
11.2022 - 11.2023
Sales Associate
Torrid
10.2021 - 11.2022
GED -
Douglas County Adult Education
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