Hannah Burton
Starkville,MS
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Patient Access Registrar
NMMC - Eupora
02.2021 - Current
- Facilitated patient check-in processes, ensuring accurate data collection and verification.
- Managed insurance verification procedures to streamline patient access and minimize delays.
- Collaborated with clinical staff to optimize scheduling workflows and enhance patient experience.
- Trained new registrars on software systems and compliance protocols to maintain operational efficiency.
- Enhanced communication between medical staff and patients, providing clear explanations of procedures and policies.
- Streamlined the registration process for increased efficiency and reduced wait times.
Server
Cowbells Sports Grill
09.2017 - 09.2020
- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
- Managed table assignments effectively to optimize service flow and minimize wait times.
- Trained new staff on menu offerings, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and quality presentation.
- Resolved customer complaints promptly, maintaining a positive dining experience for guests.
- Conducted daily cash handling and reconciliation, ensuring accuracy in financial transactions.
Service Advisor
Bullock Toyota
02.2018 - 02.2019
- Guided customers through service options, enhancing overall satisfaction and loyalty.
- Coordinated repair schedules with technicians, ensuring timely vehicle maintenance and repairs.
- Managed customer inquiries, providing accurate information about services and pricing.
- Developed strong relationships with customers, fostering trust and repeat business opportunities.
- Implemented process improvements that streamlined workflows, boosting team efficiency and productivity.
Education
No Degree -
East Mississippi Community College
West Point, MSHigh School Diploma -
East Webster
Maben, MS05-2013
Skills
- HIPAA compliance
- Strong organization
- Information collection
- Statistical data management
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Data entry
Timeline
Patient Access Registrar
NMMC - Eupora
02.2021 - Current
Service Advisor
Bullock Toyota
02.2018 - 02.2019
Server
Cowbells Sports Grill
09.2017 - 09.2020
No Degree -
East Mississippi Community College
High School Diploma -
East Webster