Hannah Byler
Stuart
Summary
Administrative assistant with strong expertise in customer relations and a track record of success in high-pressure environments. Detail-oriented and skilled in multitasking, ensuring efficient and accurate completion of clerical tasks. Proficient in Excel, PowerPoint, and QuickBooks, with a demonstrated ability to quickly learn new systems. Delivers high-quality support independently and in team settings, consistently meeting organizational goals.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Aerotronics LLC
Stuart
04.2025 - Current
- Acquired expertise in company systems to enhance operational efficiency.
- Prepared and organized documents, reports, and correspondence for streamlined distribution.
- Implemented security measures in compliance with CMMC standards.
- Established cross-department communication to identify gaps and develop effective solutions.
- Familiarized with company products and terminology to improve customer and internal communications.
Wine Bar Assistant
Cuvee & Co
Vero Beach
04.2025 - Current
- Tailored unique experiences for guests
- Maintained detailed inventory of bar supplies and stocked work areas.
- Resolved escalated customer complaints to maximize satisfaction.
- Ensured compliance with health regulations regarding food safety standards.
- Monitored patron alcohol consumption to encourage safety.
Administrative Assistant
Fortgens Inc
02.2022 - 03.2025
- Maintained Insurance requirements for multiple clients
- Cultivated and maintained robust client relationships, resulting in increased client satisfaction and retention.
- Directed the management of company programs including Google Suite, Slack, Atlassian Jira, and Microsoft Outlook, optimizing operational efficiency.
- Responsible for onboarding and offboarding employees in an efficient manner.
- Executed and tracked company shipments
- Secured flights, hotels, ground transportation, and dinner reservations as needed
- Ordered and maintained records of office supplies
Data Entry Technician
London Solution Partners
06.2017 - 10.2021
- Executed high-volume data entry with precision, ensuring data integrity across CRM systems.
- Conducted thorough cross-referencing of data between multiple platforms, enhancing data accuracy.
- Achieved Salesforce Administrator certification, demonstrating advanced proficiency.
- Collaborated with team members to streamline data entry processes, boosting productivity.
Waitress
Timbers, Mt Gretna Lake
06.2016 - 03.2017
- Delivered exceptional customer service in a high-pressure, fast-paced restaurant environment.
- Managed cash register operations with accuracy and efficiency.
- Resolved customer complaints swiftly, ensuring a positive dining experience.
Lifeguard
Mt Gretna Lake and Beach, Hershey Lodge
04.2012 - 12.2015
- Certified in Lifeguarding and CPR/AED for Professional Rescuers.
- Vigilantly monitored pool and lake activities, ensuring the safety of all patrons.
- Responded promptly to emergencies, performing rescues and administering first aid as needed.
Education
Currently Enrolled in Indian River State College
High School Diploma -
PA Cyber Charter
Harrisburg, PAUSCG Licensed Captain -
Skills
- Google Suite and Microsoft Office
- Slack and Atlassian Jira
- Data entry and document preparation
- Customer relationship management
- Artificial intelligence enhancement
- Time management
- Attention to detail
- Problem solving
- Office management
- Business correspondence
- Database management
Timeline
Administrative Assistant
Aerotronics LLC
04.2025 - Current
Wine Bar Assistant
Cuvee & Co
04.2025 - Current
Administrative Assistant
Fortgens Inc
02.2022 - 03.2025
Data Entry Technician
London Solution Partners
06.2017 - 10.2021
Waitress
Timbers, Mt Gretna Lake
06.2016 - 03.2017
Lifeguard
Mt Gretna Lake and Beach, Hershey Lodge
04.2012 - 12.2015
Currently Enrolled in Indian River State College
High School Diploma -
PA Cyber Charter
USCG Licensed Captain -
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