Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Calhoun

Genoa City,WI

Summary

Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated service Industry professional with a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. A hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Also, knowledgeable about processing payments, using Point-of-sale systems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/Assistant Manager

Topsy Turvy Brewery
10.2020 - Current
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
  • Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
  • Assisted in setting up and breaking down bar area for special events.
  • Offered product samples, answered questions and helped customers find items.
  • Assisted with opening and closing procedures, maintaining clean and organized workspace.
  • Maintained safe working atmosphere by adhering to strict sanitation guidelines throughout bar area.




  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Worked well in team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Paid attention to detail while completing assignments.

Server/Bartender

DC Cobb's
04.2019 - 09.2020
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Volcano Vista High School
Albuquerque, NM
05.2016

Skills

  • Quality Assurance
  • Teamwork and Collaboration
  • Customer Service
  • Supply Replenishment
  • Supply Restocking
  • Time Management
  • Cash Register Operation
  • Employee Training
  • Organizational Skills
  • Multitasking Abilities
  • Team building
  • Relationship Building
  • Quality Control
  • Attention to Detail
  • Team Leadership
  • Clear Communication

Certification

Bassist-2020

Timeline

Bartender/Assistant Manager

Topsy Turvy Brewery
10.2020 - Current

Server/Bartender

DC Cobb's
04.2019 - 09.2020

High School Diploma -

Volcano Vista High School

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Hannah Calhoun