Hannah Cannan
Vandalia,IL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Store Manager
Dollar General
09.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Interacted well with customers to build connections and nurture relationships.
Day Care Teacher
Kinder Care
02.2020 - 07.2023
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Streamlined office procedures by implementing efficient filing systems and organizing digital records.
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Interacted with customers by phone, email, or in-person to provide information.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
GED -
FSCJ
Jacksonville, FLSkills
- Operations Management
- Employee Training
- Supply Ordering
- Personnel development
- Competitor Monitoring
- Loss Prevention
- POS Systems
- Inventory Management
- Problem-Solving
- Customer Response
- Documentation And Reporting
- Friendly and Positive
- Bank deposit procedures
Timeline
Store Manager
Dollar General
09.2023 - Current
Day Care Teacher
Kinder Care
02.2020 - 07.2023
GED -
FSCJ
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