Hannah Carter
Selma
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
10
10
years of professional experience
Work History
Late Care Teacher
Leikas Preschool
Selma
10.2024 - Current
- Assisted students in developing critical thinking skills through problem solving exercises.
- Helped prepare snacks for the class during snack time and assisted with mealtime routines.
- Encouraged students to interact positively with each other during group activities.
- Lead enrichment classes such as physical education or arts and crafts projects that supplement core curriculum objectives.
- Engaged with parents about their child's progress.
- Help to oversee midday and afternoon pick-up, as well as afternoon nap time.
Bartender
The Sandbar Restaurant
Selma
04.2022 - Current
- Managed accurate bar tabs and processed cash and credit card transactions.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Greeted frequent visitors by name and explained new promotions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Cleaned dining and bar area upon opening and closing shifts.
- Prepared sauces, to-go orders, and other special requests.
Server
Buffalo Wild Wings
Prattville
11.2021 - 04.2022
- Trained new employees to perform duties.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Sales Associate
Craft Closet Prattville
Prattville
02.2021 - 11.2021
- Restocked shelves as needed to ensure sufficient inventory levels.
- Placed special orders or called other stores to find desired items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered incoming telephone calls to provide store, products and services information.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers and provided exceptional customer service.
Receptionist
YMCA Of Prattville
Prattville
10.2020 - 02.2021
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted visitors and provided them with assistance.
- Helped with pick-up for the gymnastics branch in Prattville.
- Oversaw pick-up and drop-off for the gymnastics branch as well.
Guest Coordinator
Baptist South Hospital
Montgomery
05.2020 - 08.2020
- Greeted walk-in and phone guests, determining interests and needs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Screened visitors via COVID-19 standards.
- Oversaw the hospitals visitors upon check-in/out.
Late Care Teacher
Leikas Preschool
Seabeck
08.2019 - 12.2019
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Implemented hands-on, play-based strategies for experiential learning.
- Taught children foundational skills in colors, shapes and letters.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
Receptionist
YMCA Of Selma
Selma
05.2019 - 08.2019
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Teachers Aide
Leikas Preschool
Selma
03.2015 - 05.2018
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Assisted in preparing materials for lessons and activities according to lesson plans provided by the teacher.
- Supervised children during lunchtime and snack time.
- Read stories aloud to groups of children while engaging them in discussion about characters, plotlines.
- Identified early signs of emotional and developmental problems in children and brought up problems to parents.
- Assisted in preparing lesson materials and bulletin board displays.
- Maintained safe, clean and constantly supervised play environment.
- Maintained and cleaned nap mats by making minor repairs and wiping down.
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
Education
Some College (No Degree) - Bachelors of Science
Auburn University Montgomery
Montgomery, ALSome College (No Degree) - Associate of Science
Wallace Community College Selma
Selma, ALHigh School Diploma -
John T Morgan Academy
Selma, AL05-2016
Skills
- Child development
- Customer service
- Organizational skills
- Phone etiquette
- Team collaboration
- Problem solving
Timeline
Late Care Teacher
Leikas Preschool
10.2024 - Current
Bartender
The Sandbar Restaurant
04.2022 - Current
Server
Buffalo Wild Wings
11.2021 - 04.2022
Sales Associate
Craft Closet Prattville
02.2021 - 11.2021
Receptionist
YMCA Of Prattville
10.2020 - 02.2021
Guest Coordinator
Baptist South Hospital
05.2020 - 08.2020
Late Care Teacher
Leikas Preschool
08.2019 - 12.2019
Receptionist
YMCA Of Selma
05.2019 - 08.2019
Teachers Aide
Leikas Preschool
03.2015 - 05.2018
Some College (No Degree) - Bachelors of Science
Auburn University Montgomery
Some College (No Degree) - Associate of Science
Wallace Community College Selma
High School Diploma -
John T Morgan Academy