Hannah Casstevens

Provided creative, compassionate and highly reliable care for children ages newborn to twelve years of age.

• Established strong relationships with parents and children.
• Enhanced children''s cognitive development by employing age-appropriate learning activities.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Sanitized dishes, toys, and frequently touched surfaces to prevent spreading of germs.
• Prepared healthy foods and beverages for children based on individual needs and restrictions.

As a hospice volunteer I was able to make tremendous impact on the lives of the patients, caregivers, and families I served.

• Offered patients and families emotional and social support.
• Strengthened the reputation of the facility through exceptional customer service skills.
• Upheld infection control and prevention policies across different patient-facing areas.
• Supported hospice staff by performing various administrative tasks.
• Participated in regular volunteer meetings, sharing insights and best practices to improve care.
• Assisted in coordinating special events or ceremonies.

• Served as a liaison between patients, families, and healthcare providers.
• Contributed to a positive patient experience by listening to concerns and promptly addressing needs.
• Demonstrated strong adaptability skills when learning new technology.
• Increased efficiency in the workplace by organizing supplies and restocking inventory.
• Maintained a professional demeanor while working under pressure during high-stress situations.