Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Chatriand

Green Lane,PA

Summary

Proactive worker with expertise in maintaining clean, organized workspaces and fostering a welcoming atmosphere. Skilled in cash handling, point-of-sale systems, and managing both front-of-house and back-of-house tasks. Known for exceptional customer service, effective communication, and resolving complaints to ensure customer satisfaction and loyalty.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
10.2018 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

No Degree - Sociology

Montana State University - Bozeman
Bozeman, MT

High School Diploma -

Conrad High School
Conrad, MT
04.2009

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Active listener
  • Adaptive and creative
  • Cash Register Operation

Timeline

Barista

Starbucks
10.2018 - 09.2024

No Degree - Sociology

Montana State University - Bozeman

High School Diploma -

Conrad High School
Hannah Chatriand