Hannah Chay-Som
Bakersfield,CA
Summary
Detail-oriented lab assistant with extensive experience in blood collection and patient interaction. Expertise in sterile processing and lab safety protocols contributes to optimal patient comfort and accurate test results. Detail-oriented phlebotomist and real estate agent with expertise in emergency response and specimen handling. Known for exceptional customer service and effective communication, ready to leverage skills in managing client interactions and ensuring a smooth sales process.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Real Estate Agent
Better Homes and Gardens Real Estate
Bakersfield, CA
01.2016 - Current
- Negotiated contracts between buyers and sellers to ensure favorable terms.
- Conducted property showings for clients, highlighting key features and addressing inquiries to enhance buyer engagement.
- Assisted clients with mortgage applications and financing options throughout transactions.
- Coordinated inspections, appraisals, and closings to ensure smooth transactions and timely completion.
- Drafted and organized legal documents, including purchase agreements, deeds, and leases, to support efficient real estate transactions.
- Utilized CRM software to manage client relationships and track leads effectively.
Phlebotomist
Mercy Hospital
Bakersfield, CA
02.2008 - Current
- Collected blood samples using venipuncture and arterial techniques.
- Ensured accurate labeling and handling of specimens to support reliable test results.
- Prioritized patient comfort and safety throughout phlebotomy procedures to foster trust and cooperation.
- Verified collection orders and communicated discrepancies to nurses.
- Responded quickly and effectively to emergency situations.
- Delivered exceptional customer service to enhance patient experience during interactions.
Education
High School Diploma -
Century High School
Santa MonicaCertificate - Phlebotomy
Liberty Career College
Bakersfield, CAReal Estate License - Real Estate
First Tuesday Real Estate
Bakersfield, CASkills
- Specimen handling
- Blood collection
- Customer service
- Error verification
- Emergency response
- Sterile processing
- Contract preparation
- Sales strategy development
- Housing market trends
- Negotiation
Languages
English
Professional
Cambodian
Native/ Bilingual
Certification
Phlebotomist
Timeline
Real Estate Agent
Better Homes and Gardens Real Estate
01.2016 - Current
Phlebotomist
Mercy Hospital
02.2008 - Current
High School Diploma -
Century High School
Certificate - Phlebotomy
Liberty Career College
Real Estate License - Real Estate
First Tuesday Real Estate