Hannah Chism
Port Byron
Summary
Dynamic Quality Engineer with a proven track record at Integration International INC, excelling in quality control. Adept at enhancing product integrity through effective documentation management and cross-functional collaboration. Passionate about driving continuous improvement and ensuring compliance with ISO 9001 standards, fostering strong team communication.
Overview
9
9
years of professional experience
Work History
Quality Engineer
Intergration International INC
Skaneateles
05.2025 - Current
- Collaborated with cross-functional teams to resolve quality issues.
- Reviewed documentation for accuracy and compliance with regulations.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Assisted in the design and implementation of new processes for improved product quality.
- Reviewed and updated quality control documentation for accuracy and clarity.
- Implemented training programs for staff on quality control best practices.
- Coordinated with external agencies such as FDA inspectors during routine visits or special investigations.
- Participated in regular meetings with management staff members providing updates on current projects, trends in the industry.
- Collaborated with department heads to identify training needs and gaps.
- Assisted in the creation of e-learning modules using instructional design principles.
- Collaborated with management team to determine appropriate learning objectives for each program.
CLEANER
Down and Dirty Cleaning
Savannah
09.2022 - Current
- Clean areas to meet client standards, ensuring satisfaction.
- Maintain strong client relationships, fostering trust.
- Utilize specialized equipment for fabric and carpet care.
- Schedule and manage client appointments efficiently.
- Streamlined cleaning operations by developing efficient scheduling system, reducing service delays and improving client retention rates.
- Built strong partnerships with diverse clientele through consistent communication and personalized service delivery, ensuring long-term business relationships.
- Optimized cleaning processes by mastering specialized equipment and techniques for different surface types, enhancing service quality and efficiency.
- Evaluated and adapted cleaning methods based on specific client requirements, leading to improved customer satisfaction and repeat business.
- Implemented comprehensive surface maintenance protocols while adapting cleaning methods for diverse materials, maximizing durability and appearance.
- Developed strategic scheduling system that reduced service delays and enhanced client retention through proactive appointment management.
QUALITY TECHNICIAN II
JMA Wireless
Syracuse
06.2023 - 09.2024
- Conducts inspections using calipers, microscopes, and CMM to ensure product quality.
- Identifies defects, collaborates with teams to resolve non-conformance issues effectively.
- Manages quality software transactions, ensuring accurate documentation and filing.
- Performs inspections at various stages to detect and address quality issues promptly.
- Closes Quality Notifications in SAP, coordinating with MRB group for resolution.
- Lead defect investigations and root cause analysis, implementing corrective actions to enhance product quality and manufacturing efficiency.
- Manage quality documentation in SAP system, ensuring accurate tracking and timely resolution of quality notifications through MRB coordination.
- Partner with operations teams to identify and resolve quality issues, facilitating cross-functional communication for improved product standards.
- Streamline quality control processes through ERP system optimization, enhancing inspection efficiency and documentation accuracy.
- Implement comprehensive quality control protocols utilizing precision instruments like CMM and microscopes, driving continuous improvement in manufacturing standards.
- Spearhead root cause analysis initiatives and corrective action implementation, enhancing production efficiency and reducing defect rates.
QUALITY ASSURANCE TECHNICIAN
infinite Computing Systems - Abbott RDx
Auburn
02.2023 - 05.2023
- Ensured accurate production records for intermediate product approval.
- Reviewed batch records for finished goods, ensuring compliance.
- Reported and resolved record deviations to maintain quality standards.
- Collaborated with QA and manufacturing on quality issues.
- Enhanced product approval process through thorough record analysis.
- Monitored and documented deviations in manufacturing processes, ensuring thorough investigation and resolution before product approval.
- Facilitated cross-functional communication between Quality Assurance and Manufacturing teams to address quality concerns and optimize production workflows.
- Streamlined quality control processes by developing efficient documentation review methods, enhancing production timeline while maintaining compliance standards.
- Led quality verification procedures for intermediate products, ensuring adherence to regulatory requirements and maintaining product integrity throughout production.
- Implemented rigorous quality control protocols for intermediate products, driving compliance standards and optimizing documentation review processes.
- Strengthened cross-departmental communication between QA and Manufacturing teams to resolve quality issues and enhance production efficiency.
OFFICE ASSISTANT
Card Mowing
Skaneateles
11.2021 - 09.2022
- Managed client accounts and billing, ensuring timely payments and accurate records.
- Coordinated schedules for landscaping services, optimizing client satisfaction.
- Recorded time sheets and daily work orders, maintaining operational efficiency.
- Performed general landscaping tasks, contributing to team productivity.
- Implemented systematic approach to time tracking and work order processing, enhancing operational efficiency while managing diverse landscaping client portfolios.
- Coordinated with landscape teams to maintain accurate scheduling and documentation while managing client relationships and administrative responsibilities.
- Facilitated smooth office operations by managing client communications, maintaining precise records, and supporting field teams with administrative tasks.
- Streamlined administrative workflow by integrating time tracking systems with work order processing, optimizing resource allocation and service delivery.
- Developed comprehensive client account management system, ensuring accurate billing cycles and maintaining strong business relationships.
- Enhanced operational efficiency through systematic documentation of service schedules, resource allocation, and team coordination protocols.
QUALITY CONTROL INSPECTOR
Silgan Containers
Lyons
06.2021 - 08.2021
- Inspected can lines, ensuring defect-free production and maintaining quality standards.
- Streamlined quality assurance procedures through systematic product evaluation and precise documentation, ensuring compliance with industry standards.
- Partnered with shift teams to maintain quality standards, providing guidance on defect identification and implementing corrective measures.
- Supervised quality control protocols and product isolation procedures, while mentoring team members on inspection techniques and quality standards.
- Conducted comprehensive production line audits and implemented systematic defect tracking methods to enhance quality control efficiency.
- Optimized product evaluation workflows by developing standardized inspection protocols, reducing process bottlenecks.
FLOOR AUDITOR
Belden Brand-PPC
East Syracuse
11.2019 - 09.2020
- Conducted audits ensuring compliance with standards, enhancing operational accuracy.
- Communicated audit findings to management, fostering informed decision-making.
- Resolved discrepancies, improving audit effectiveness and reliability.
- Verified documentation, supporting operational integrity and compliance.
- Performed inspections to ensure accurate measurements during setup processes.
- Streamlined audit documentation procedures, reducing report completion time while maintaining rigorous accuracy standards.
TRANSPORTER
Fingerlakes Community Health
Port Byron
06.2019 - 11.2019
- Ensured safe patient transport, improving service efficiency through effective scheduling.
- Coordinated patient appointments, streamlining processes and enhancing provider collaboration.
- Managed encounter processing, ensuring accurate EMR data entry and timely provider handover.
- Streamlined patient scheduling processes and encounter management, collaborating with reception team to optimize healthcare service delivery.
- Facilitated efficient patient flow by coordinating with medical providers, ensuring timely transfers and maintaining clear communication channels.
QUALITY CONTROL INSPECTOR
Silgan Containers
Lyons
03.2017 - 04.2019
- Inspected can lines, identified defects, improved quality control processes, ensured product integrity.
- Executed quality assurance procedures, managed defect isolation, maintained manufacturing standards.
- Supervised quality control operations, guided shift personnel, ensured consistent product quality.
- Managed documentation, coordinated cross-functional teams, maintained product integrity.
- Led quality initiatives, implemented defect tracking, optimized manufacturing standards.
Education
PARALEGAL CERTIFICATE -
Bryant and Stratton
Buffalo, NY08.2022
HIGH SCHOOL DIPLOMA -
Port Byron High School
Port Byron, NY06.2014
CRIMINAL JUSTICE CERTIFICATE -
Cayuga-Onondaga BOCES
Auburn, NY06.2014
Skills
- Quality Control
- Inspection
- Documentation
- ERP Systems
- SAP
- Auditing
- Quality Assurance
- Testing
- Communication
- Data Analysis
- ISO 9001 compliance
- Quality control
- Root cause analysis
- Statistical process control
- Inspection techniques
- Documentation management
References
- Jacqueline Krause, Abbott, 315-907-7686
- Christine Drummond, Card Mowing, 315-807-6541
- Lisa Spataro, Belden, 315-263-1889
Timeline
Quality Engineer
Intergration International INC
05.2025 - Current
QUALITY TECHNICIAN II
JMA Wireless
06.2023 - 09.2024
QUALITY ASSURANCE TECHNICIAN
infinite Computing Systems - Abbott RDx
02.2023 - 05.2023
CLEANER
Down and Dirty Cleaning
09.2022 - Current
OFFICE ASSISTANT
Card Mowing
11.2021 - 09.2022
QUALITY CONTROL INSPECTOR
Silgan Containers
06.2021 - 08.2021
FLOOR AUDITOR
Belden Brand-PPC
11.2019 - 09.2020
TRANSPORTER
Fingerlakes Community Health
06.2019 - 11.2019
QUALITY CONTROL INSPECTOR
Silgan Containers
03.2017 - 04.2019
PARALEGAL CERTIFICATE -
Bryant and Stratton
HIGH SCHOOL DIPLOMA -
Port Byron High School
CRIMINAL JUSTICE CERTIFICATE -
Cayuga-Onondaga BOCES
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