Hannah Christian
Mobile
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills honed at Roosters. Proven ability to enhance sales through effective upselling techniques and maintain accurate cash handling. Adept at fostering team collaboration in high-pressure environments, ensuring seamless operations and a positive dining experience.
Seeking to obtain a position where I can utilize my existing skills, enhance new ones, and earn opportunities that foster career advancement(s).
Overview
9
9
years of professional experience
Work History
Server / Cashier /Sales Associate
Roosters
10.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Plasma Center Technician
Biolife Plasma Services
11.2021 - 10.2022
- Maintained accurate records of donations and adhered to regulatory standards consistently.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
- Managed inventory of supplies, ensuring availability for seamless operations.
Server / Cashier
Mellow Mushroom
08.2019 - 11.2021
- Delivered exceptional customer service, enhancing guest satisfaction and experience.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Sonnys Real Pit BBQ
08.2016 - 08.2019
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Assisted in training new servers on menu items and service standards to maintain quality.
Education
No Degree - Nursing
University of South Alabama
Mobile, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Team collaboration
- Upselling techniques
- Positive and professional
Timeline
Plasma Center Technician
Biolife Plasma Services
11.2021 - 10.2022
Server / Cashier /Sales Associate
Roosters
10.2021 - Current
Server / Cashier
Mellow Mushroom
08.2019 - 11.2021
Server
Sonnys Real Pit BBQ
08.2016 - 08.2019
No Degree - Nursing
University of South Alabama
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