Kevin Roxburgh
Gainesville,GA
Summary
Proven Pest Control Technician with a track record of enhancing customer satisfaction and reducing callbacks at Next Generation Pest Control. Skilled in Integrated Pest Management and excelling in team mentoring, consistently applies expert knowledge and communication skills to achieve superior service outcomes. Demonstrates a strong commitment to safety protocols and environmental care. Diligent pest control professional with strong knowledge of pest control solutions and commitment to quality. Offering 7 years of superior performance in related roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pest Control Technician
AA Termite
01.2022 - 06.2024
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Complied with safety guidelines and regulations with during pest control processes.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Adhered to most stringent safety procedures when applying chemicals.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Fostered excellent service leading to positive online reviews.
Pest Control Technician
Next Generation Pest Control
04.2017 - 12.2020
- Reduced callbacks by carefully applying chemical treatments according to label directions and company guidelines.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
Education
High School Diploma -
Oglethorpe County High School
Lexington, GASkills
- Chemicals handling
- Clean Driving Record
- Dependable and reliable
- Data Entry
- Safety Protocols
- Chemical Handling
- Valid [State] driver's license
- Equipment Troubleshooting
- Team Oversight
- Property Inspection
- Service planning
- Team Mentoring
- Pest Removal
- Company Branding
- Service Sales
- Conflict Mediation
- Integrated Pest Management
- Wildlife Trapping
- Chemical storage
- Pest Biology Knowledge
- Bed Bug Extermination
- Fumigation Techniques
- Rodent Control
- Organic Pest Control
- Strong math skills
- Non-lethal trapping
- Communicative and articulate
- Chemical application experience
- Pest management solutions
Certification
- Licensed HPC & WDO
Timeline
Pest Control Technician
AA Termite
01.2022 - 06.2024
Pest Control Technician
Next Generation Pest Control
04.2017 - 12.2020
High School Diploma -
Oglethorpe County High School
Similar Profiles
Scott PigfordScott Pigford
Sales Associate at All-Safe Pest & TermiteSales Associate at All-Safe Pest & Termite
Luke SchaeferLuke Schaefer
Pest Control Technician at Abc Termite And Pest - Lincoln, Omaha & Surrounding AreasPest Control Technician at Abc Termite And Pest - Lincoln, Omaha & Surrounding Areas
Larry BellLarry Bell
Owner/president at Bell Brother Industrial Termite ControlOwner/president at Bell Brother Industrial Termite Control
Jacob VickeryJacob Vickery
Restaurant Manager at Dairy Queen Grill & ChillRestaurant Manager at Dairy Queen Grill & Chill
Sonia AmanteSonia Amante
Quality Assistant at SK Battery AmericaQuality Assistant at SK Battery America