Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Coberly

Gainesville,GA

Summary

Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.

Overview

9
9
years of professional experience

Work History

Accounts Receivable Manager

Prime Plumbing, Inc.
06.2019 - Current
  • Analyzing and editing work completion reports with strong attention to detail
  • Prioritizing and ensuring deadlines are met
  • Using problem solving skills to find solutions for possible problems or concerns in order to accommodate customer's invoicing requirements
  • Answering any possible questions other departments may have regarding invoices
  • Self-starter who can work independently with excellent collaborative skills
  • Excellent organizational and interpersonal skills including strong oral and written communication skills
  • Assisting with answering phone calls and emails efficiently and professionall
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Analyzed aging reports and provided recommendations for improving collections efforts.
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Developed and maintained strong client relationships, fostering trust and open communication.
  • Prepared bills receivable, invoices, and bank deposits.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Processed incoming payments in accordance with established financial policies.
  • Completed daily process adjustments to maintain accuracy.
  • Reduced outstanding account balances through diligent follow-up on past due invoices.
  • Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
  • Created monthly reports detailing accounts receivable performance metrics for senior management review.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Office Administrative Assistant

Reddy Medical Group
07.2017 - 06.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Created and updated records and files to maintain document compliance.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Supported executive decision-making by preparing comprehensive reports on office performance metrics.
  • Set up conference rooms, technology, and materials to facilitate meetings.
  • Strengthened relationships with vendors to negotiate favorable contract terms that benefitted the organization financially.
  • Coordinated travel arrangements for executives while adhering to budgetary guidelines and preferences.
  • Boosted employee morale by planning and executing engaging company events and team-building activities.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Dental Front Office Receptionist

Kwon Pediatric Dentistry
07.2015 - 07.2017
  • Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
  • Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
  • Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
  • Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
  • Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
  • Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
  • Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
  • Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Completed patient referrals to other medical specialists.
  • Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Assisted with medical coding and billing tasks.
  • Received and routed laboratory results to correct clinical staff members.

Education

High school or equivalent -

Jefferson High School

Skills

  • Collections expertise
  • Financial records and reporting
  • Transaction Processing
  • Cash Management
  • Accounts Receivable
  • Collections experience
  • Customer Relations
  • Payment Negotiations
  • Invoice Processing
  • Staff Management
  • Account Reconciliation
  • Account Analysis
  • Financial Reporting
  • Strategy Development
  • Intuit QuickBooks
  • Business Relationship Management
  • Customer Service
  • Attention to Detail
  • Critical Thinking
  • Decision-Making
  • Team Building Leadership
  • Planning and coordination
  • Relationship building and management
  • Proactive and Focused
  • Client Relationship Management
  • Risk Assessment
  • Quality Assurance
  • Sales professional
  • Budget Planning
  • Credit Approval and Denial

Timeline

Accounts Receivable Manager

Prime Plumbing, Inc.
06.2019 - Current

Office Administrative Assistant

Reddy Medical Group
07.2017 - 06.2019

Dental Front Office Receptionist

Kwon Pediatric Dentistry
07.2015 - 07.2017

High school or equivalent -

Jefferson High School

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Hannah Coberly