Customer Service. Act as the main point of contact for the customer and other applicable parties during the project process. Adapt to project and customer needs as appropriate, with clear and realistic expectations. Maintain a professional and positive demeanor across all situations with clients and other partners.
Project Definition and Planning. Establish clear and reasonable project expectations and deliverables for clients and other project parties. Advise on, negotiate, and develop plans, schedules, logistics, and deliveries that align with project parameters and client goals.
Project Implementation and Coordination. Foster quality interactions and coordination of work with all third parties and project team. Provide updates and communication throughout project to ensure critical information is known by all project parties. Serve as escalation point to resolve/mitigate issues and expedite changes/revisions as required.
Installation Planning and Execution. Review installation drawings and callouts with relevant parties for accuracy and application. Schedule and facilitate coordination, pre-installation, and progress meetings and site visits required by project. Identify, manage, and finalize punch list with Account Executive and client ensuring accuracy, signoffs, and resolution of discrepancies.
Project Administration and Closeout. Maintain and track project drawings and detailed documentation. Manage changes of scope costs in real time and provide timely and accurate information of any changes. Complete project closeout and document.
Project Engineer
Redmond Construction
Chicago, IL
01.2022 - 12.2022
Assist with general record-keeping and process organization for Project, Field and Estimating Teams
Create and maintain project folders, superintendent binders, and communication archives
Participate in weekly OAC meetings, document meeting minutes, distribute minutes and set agendas
Manage in submittal and RFI process for assigned projects
Create and edit construction project schedules
Collaborate with internal teams and external partners to proactively solve problems and create outstanding client experiences
Education
BS Architectural Studies - Emphasis Interior Design (CIDA), Minor in Construction Management
University of Missouri
Columbia, MO
Skills
Procore
Bluebeam
Project management
Construction Documents
Project planning and development
Project scheduling
Timeline
Project Manager
Henricksen
12.2022 - Current
Project Engineer
Redmond Construction
01.2022 - 12.2022
BS Architectural Studies - Emphasis Interior Design (CIDA), Minor in Construction Management