Hannah Coleman
Sarver,PA
Summary
Dynamic Registered Nurse Case Manager with extensive experience at Community Life Agency, excelling in patient advocacy and interdisciplinary collaboration. Proven ability to enhance patient outcomes through effective care planning and tele-health triage. Skilled in electronic health records management and passionate about delivering high-quality, compassionate care to diverse patient populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Community Lifestyles Agency
Lower Burrell, PA
11.2023 - Current
- Provided direct patient care and management of acute medical issues in a timely manner.
- Implemented interventions based on evidence-based practice guidelines while working collaboratively with interdisciplinary teams.
- Facilitated referrals for specialized services such as physical therapy or hospice care when needed.
- Evaluated effectiveness of treatments provided by consulting specialists or other providers involved in a patient's care plan.
- Participated in team meetings to discuss treatment options for complex cases.
- Maintained accurate records of all patient interactions according to established protocols.
- Provided education and counseling on health promotion, risk reduction strategies, disease prevention and self-care techniques to patients and their families.
- Developed relationships with patients to ensure they received the highest quality of care.
- Identified potential risks related to medication use or inadequate follow up care after discharge from the hospital.
- Created detailed documentation of patient health history including lab results, treatments and medications prescribed.
- Conducted home visits to assess the physical and mental condition of assigned patients.
- Collaborated with physicians, social workers and other healthcare professionals to coordinate care for patients.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Registered Nurse
UPMC Children's Hospital of Pittsburgh Pediatric Intensive Care Unit
Pittsburgh, PA
10.2021 - Current
- Administered and supervised oral, intramuscular, and IV medications to patients as prescribed, tracked dosages, and documented patient conditions.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Updated physicians on patient test results and assisted in developing care plans.
- Prioritized nursing tasks and assignments, and accurately reported patient status.
- Improved patient outcomes and quality of care by determining and suggesting changes to processes based on feedback and clinical data.
- Maintained optimal ventilator settings and operations to meet patient care needs.
Patient Care Technician
UPMC St. Margaret's Hospital
Pittsburgh, PA
10.2019 - 07.2021
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Responded to patient alarms and needs-assessment requests to identify the course of treatment.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting, and exercising.
- Collected biological specimens and packaged them for laboratory transport to complete diagnostic tests.
- Delivered outstanding patient care based on physical, psychological, educational, and related criteria.
- Assisted and supported physicians performing procedures.
- Engaged with patient family and friends to provide a courteous visit experience.
Caregiver
Bayada Home Health
Pittsburgh, PA
11.2018 - 10.2019
- Maintained a clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental, or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported concerns to the nurse supervisor to promote optimal care.
- Assisted patients with daily personal hygiene such as bathing, dressing, and grooming.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Insurance Examiner
APPS Portamedic
Pittsburgh, PA
10.2016 - 12.2018
- Conducted interviews, gathered detailed information, and completed field investigations.
- Uploaded documentation and reports to the corporate database system using software to facilitate smooth claims processing.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Identified patients using proper procedures before specimen collection.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Performed preliminary physical tests to record results in the patient history summary accurately.
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
Phlebotomist
UPMC Children's Hospital of Pittsburgh
Pittsburgh, PA
10.2015 - 05.2017
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized a calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Used aseptic techniques to maintain specimen integrity.
Patient Care Technician
UPMC Shadyside Hospital
Pittsburgh, PA
08.2014 - 10.2015
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Responded to patient alarms and needs-assessment requests to identify the course of treatment.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting, and exercising.
- Collected biological specimens and packaged them for laboratory transport to complete diagnostic tests.
- Delivered outstanding patient care based on physical, psychological, educational, and related criteria.
- Assisted and supported physicians performing procedures.
- Engaged with patient family and friends to provide a courteous visit experience.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Education
Bachelor of Science - Nursing
Chamberlain University: College of Nursing & Public Health
Addison, IL10.2023
Associate of Science - Nursing
The Western Pennsylvania School of Nursing
Pittsburgh, PA05.2021
Skills
- Coordinated care manager
- Case manager
- Tele-health triage
- Patient monitoring
- Palliative and Pain Management
- Patient discharging
- Electronic Health Records Management
- Life-sustaining machines
- SBAR communication
- ECG rhythm interpretation
- First Aid/CPR/AED
- PALS Provider
- Patient assessment
- Interdisciplinary collaboration
- Patient advocacy
- Effective communication
- Patient care planning
- Drug calculations
- Healthcare regulations
- Pediatric care
- Palliative care
- Home care management
- Medical assessment
Certification
- Registered Nurse in the State of Pennsylvania, License number RN745483
- Basic Life Support (BLS) Certification
- CPR certified through the American Heart Association
- Pediatric Advanced Life Support Provider
References
References upon request.
References
References available upon request.
Timeline
Registered Nurse Case Manager
Community Lifestyles Agency
11.2023 - Current
Registered Nurse
UPMC Children's Hospital of Pittsburgh Pediatric Intensive Care Unit
10.2021 - Current
Patient Care Technician
UPMC St. Margaret's Hospital
10.2019 - 07.2021
Caregiver
Bayada Home Health
11.2018 - 10.2019
Insurance Examiner
APPS Portamedic
10.2016 - 12.2018
Phlebotomist
UPMC Children's Hospital of Pittsburgh
10.2015 - 05.2017
Patient Care Technician
UPMC Shadyside Hospital
08.2014 - 10.2015
Bachelor of Science - Nursing
Chamberlain University: College of Nursing & Public Health
Associate of Science - Nursing
The Western Pennsylvania School of Nursing
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