Hannah Coleman

-Work on weekly / monthly retainer with longterm clients for full wardrobing and personal styling

-Maintain strong relationships with luxury brand sales and management team to result in positive sales both personally, and for the brands

-Average client spend 75k-150k yearly across all categories

-Predilection for anticipating client needs and wants

-Passionate about working directly with longstanding clients to create special fashion moments, and sourcing one-of-a-kind pieces throughout all categories.

-Developed and maintained personal client book to 3.5M

-Worked directly with design, production, and senior management team to expand custom business for VIP clients

-Directly contributed to increased stores numbers consistently MTD and and YTD

-Worked as a team with all colleagues to motivate and increase sales creating a very positive environment for all clients

-Expert knowledge in all categories between men's and women's RTW, fine jewelry, and leathergoods

-High interest in all product development and materials to convey passionate knowledge of the brand with clients

-Managed all NYC studio requests with private clients

-Trained both London and NYC sales teams in personal selling strategies, resulting in consistent MTD sales increases, in addition to client conversion and retention

-Planned and executed trunk shows throughout North America

-Developed special events and custom pieces for VIC clients, working directly design, production, and senior management teams

-Cultivated impactful relationships with new and existing clients

-Completed GIA certificate of Gemology

-Created memorable selling events that resulted in high-jewelry sales

-Assisted with visual, buying, and corporate teams to maximize sales and ensure well rounded product assortment

-Drove tangible revenue through client acquisition, retention, upselling / cross-selling, and personalized client experiences

-Personal sales listed in top 10 sales associates in North America for UPT / VPT

-Understanding of KPI's with ability to create and execute plans for improvement

-Utilizing personal styling skills to reflect brand identity, in assistance to building strong client relationships

-Develop / maintain VIC clients through building total wardrobing/cross selling

-Lead new product trainings in women's RTW for all store team meetings

-Display versatility for all store activities, ensuring maximum customer satisfaction

-In depth product knowledge in all product categories