Front Desk Receptionist
Iaymara Font
09.2024 - 11.2024
- Oversaw check-in operations effectively.
- Maintained cleanliness of front office area to uphold a professional environment.
- Managed schedules to confirm all appointments.
- Ensured smooth operations at the front desk with professionalism.
- Lowered instance of double bookings using precise planning methods.
- Adhered to privacy protocols in handling customer information.
- Cultivated positive workplace culture via collaboration.
- Communicated necessary escalations to supervisors.
- Provided effective assistance to guests and customers.
- Promoted collaboration by effectively completing assigned tasks.
- Welcomed each guest warmly to guarantee a positive first impression.
- Engaged in friendly conversations while handling guest arrivals.
- Organized front office space to promote a positive experience for visitors and staff.
- Scheduled and confirmed various appointments.
- Enhanced visitor experience by delivering warm and friendly greetings at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Quickly addressed customer issues and escalated unresolved problems to supervisor.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Upheld privacy standards diligently.
- Greeted visitors warmly, creating positive first impression of organization.
- Ensured records were organized and current.
- Addressed customer issues promptly.
- Regularly updated and managed client records.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
