Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Collier

White Plains,MD

Summary

Graduate student in Strategic and Organizational Communication with proven experience in employee engagement, internal communications, and process improvement. Skilled at leading cross-functional initiatives, streamlining workflows, and enhancing employee satisfaction through clear and consistent messaging. Adept at building collaborative environments and aligning communication processes with organizational goals. Currently pursuing a Master of Science in Communication with a Leadership & Management certificate

Overview

5
5
years of professional experience

Work History

Specialist

Apple
08.2025 - Current

- Delivering tailored tech support and streamlined product setup, improving onboarding efficiency and employee satisfaction

-Coordinating with cross-functional teams to resolve technical and communication issues, reducing downtime and strengthening operational processes

-Boosting customer engagement through clear communication and relationship building

Sales Development Representative

Cvent
08.2023 - 09.2024

- Partnered with senior executives to manage pipeline processes and improve lead-to-sales conversions. Utilized AI communications tools such as ChatGPT to streamline prospecting and messaging efforts

-Co-led a simulated demo project, collaborating across teams to refine communications and engagement strategy

-Exceeded performance goals (170% quota attainment; 100% Q1 trade show show rate, 102% average Activity Score)

Student Engagement Specialist

Penn State University
08.2020 - 12.2022

-Designed and executed communication campaigns (newsletters, email, events) to improve student engagement

-Streamlined internal communication processes, resulting in faster decision-making and stronger collaboration among student organizations

-Built relationships with campus leaders, strengthening leadership pipelines and community culture

Seasonal Sales Associate

Nike/Target
06.2021 - 07.2022

- Enhanced customer engagement through personalized communication and service

-Supported promotional events and displays, increasing traffic and participation

Social Media Intern

HerVagaBoundRoots
03.2022 - 06.2022

- Designed campaigns (Canva, MailChimp) to expand digital engagement

-Monitored metrics to optimize communication effectiveness

Education

Master of Science - Business Communication

Purdue University
West Lafayette, IN
05-2026

Bachelor of Arts - Communications

Pennsylvania State University
University Park, PA
05-2023

Skills

  • Internal & Strategic Communication (Employee Engagement and Storytelling)
  • Community Building, Leadership, and Collaboration
  • Adaptability in High-Energy Environments (Workflow & Process Improvement)

Timeline

Specialist

Apple
08.2025 - Current

Sales Development Representative

Cvent
08.2023 - 09.2024

Social Media Intern

HerVagaBoundRoots
03.2022 - 06.2022

Seasonal Sales Associate

Nike/Target
06.2021 - 07.2022

Student Engagement Specialist

Penn State University
08.2020 - 12.2022

Master of Science - Business Communication

Purdue University

Bachelor of Arts - Communications

Pennsylvania State University