
Graduate student in Strategic and Organizational Communication with proven experience in employee engagement, internal communications, and process improvement. Skilled at leading cross-functional initiatives, streamlining workflows, and enhancing employee satisfaction through clear and consistent messaging. Adept at building collaborative environments and aligning communication processes with organizational goals. Currently pursuing a Master of Science in Communication with a Leadership & Management certificate
- Delivering tailored tech support and streamlined product setup, improving onboarding efficiency and employee satisfaction
-Coordinating with cross-functional teams to resolve technical and communication issues, reducing downtime and strengthening operational processes
-Boosting customer engagement through clear communication and relationship building
- Partnered with senior executives to manage pipeline processes and improve lead-to-sales conversions. Utilized AI communications tools such as ChatGPT to streamline prospecting and messaging efforts
-Co-led a simulated demo project, collaborating across teams to refine communications and engagement strategy
-Exceeded performance goals (170% quota attainment; 100% Q1 trade show show rate, 102% average Activity Score)
-Designed and executed communication campaigns (newsletters, email, events) to improve student engagement
-Streamlined internal communication processes, resulting in faster decision-making and stronger collaboration among student organizations
-Built relationships with campus leaders, strengthening leadership pipelines and community culture
- Enhanced customer engagement through personalized communication and service
-Supported promotional events and displays, increasing traffic and participation
- Designed campaigns (Canva, MailChimp) to expand digital engagement
-Monitored metrics to optimize communication effectiveness