Hannah Combs

• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Maintained databases and spreadsheets with accurate inventory and status.
• Created job files for each project and maintained current data in each file.
• Responded to requests for information on materials to inquiring parties.
• Prepare and apply for construction permits.
• Order material for construction superintendent.
• Schedule all walk throughs, pre-construction meetings as well as closings.
• Prepare all documentation required for closings.
• Collect and maintain COI's for all subcontractors as well as keep all of them up to date with Villages, Cities etc.
• Preform all color selections and complete specifications guide, flooring selections and addendums.
• Review bluprints prior to pre-construction meeting to they accurately depict the signed specifications guide.

• Accountable for document verification received at origin of sales orders.
• Coordinate project activities with client, vendor, and internal personnel to include but not limited to the following:

- Schedule timing and logistics off all labor vendors, client, subcontractors.

- Track Shipments of material purchases and communicate progress reports to internal and external stakeholders

• Prepare Certificate of Insurance (COI) for labor services
• Manage customer expectations throughout implementation of the project.
• Manage warranty claims and vendor chargebacks
• Provide support to project managers and help negotiate cost effective solutions.
• Manage all final project close-out requirements including contract requirements and client sign-offs.

• Efficiently coordinate and manage the sale-to-close process for each home sold by the Northern Kentucky Division by acting as the liaison between the division, external business partners, and other internal departments while achieving a high level of customer satisfaction.
• Participate in backlog and inventory meetings to collaborate in scheduling job starts, field walks, and closings.
• Prepare and distribute inventory and financial reports on a weekly and monthly basis.
• Provide administrative support to the Production Process Manager, Division Manager, Sales Manager, and Construction Manager.
• Assist Sales Managers in training new Sales Counselors on contract paperwork.
• Maintain all electronic and hard copy documents in an orderly fashion for Division Operations.
• Ensure Appraisals for all properties are accurate and research comparables as necessary to achieve desired results without specific authority.
• Aid the Lifestyle Design Center with homeowner previews and market home selections as needed.

• Applied skill in color theory and composition to bring client visions to fruition.
• Responsible for maintaining the showroom and keeping all displayed products up to date, properly identified and merchandised.
• Promote the branch showroom for use as a selection center for the A&D trade, including the use of the showroom for trade events and promotions.
• Develop and maintain a trade client base via in-house meetings as well as telephone and internet communication.
• Design kitchens and bathrooms etc. Also aiding Architects, Contractors, and other designers in their selection process.
• Assist the branch staff with the OSR/BCSS sales team via regular meetings and the sharing of leads and other potential market information.