Hannah Conklin
Hamburg,NJ
Summary
A hardworking and patient problem solver, dedicated to learning from experiences, to be successful and effective within Communications and Digital Media. Excellent interpersonal and organizational skills, and can adapt to situations quickly. Innovative Social Media Manager with experience in developing and implementing comprehensive social media strategies. Noted for creativity, strategic thinking, and ability to enhance brand awareness through engaging content. Strengths include knowledge of major social media platforms, analytical skills, and understanding of SEO best practices. Previous work has resulted in improved online presence and audience engagement for diverse clients.
Overview
8
8
years of professional experience
Work History
Social Media Manager
Elements Spa
Vernon, NJ
06.2024 - Current
- Created and scheduled engaging content across Instagram and TikTok to promote spa services, seasonal specials, and wellness tips.
- Increased follower count by 45% and improved engagement by 75% through targeted content strategies and community interaction.
- Developed and implemented successful social media campaigns to support company objectives.
Front Desk Associate
Minerals Resort and Spa
04.2022 - Current
- Ensuring and providing flawless, upscale, professional and high class guest service experiences
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Entrusted to run and operate the desk by myself in one day
- Set up entire spa to ensure the area complies with all standards and operating procedures.
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Time management to manage daily workload
Hospitality and Sales
Crystal Springs Resort
09.2017 - 08.2021
- Learned and mastered operating system of all aspects and ensured a safe environment for guests
- Responsible for sanitizing and maintaining appearance and cleanliness.
- Conducted front desk, greeted guests and was a resource for all individuals’ needs
Education
M.S. - Professional Communication and Digital Media Arts
Seton Hall University
South Orange, NJ05-2026
B.S. - Social Behavior Science, Psychology-Market Research
Seton Hall University
South Orange, NJ05.2024
Skills
- Digital marketing
- Content creation
- Data analysis
- Effective communication
- Interpersonal skills
- Organizational skills
- Adaptability
- Time management
Affiliations
- Philanthropy co-chair for Delta Phi Epsilon
- Recruitment chair
- PR team for SHU Theatre
- Psychology Club
- First-Gen Club
Timeline
Social Media Manager
Elements Spa
06.2024 - Current
Front Desk Associate
Minerals Resort and Spa
04.2022 - Current
Hospitality and Sales
Crystal Springs Resort
09.2017 - 08.2021
M.S. - Professional Communication and Digital Media Arts
Seton Hall University
B.S. - Social Behavior Science, Psychology-Market Research
Seton Hall University
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