Hannah Connor
Cumming,GA
Summary
Experienced and enthusiastic HRIS Manager with 11 years of experience and a proven track record of success in diverse industries. Demonstrating exceptional interpersonal, problem-solving, and analytical skills. Offers valuable advice and expertise to client organizations, driving significant improvements in business performance. Extensive experience spans all aspects of operations, strategy, and benefits, allowing for effective contributions to the success of any organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HRIS Manager
Atrium Health Navicent
05.2022 - Current
- Direct a team of 8 by providing mentorship, guidance, and performance management to meet business
goals. - Acknowledged as being the "go-to" person to process, answer, and resolve any system defects, issues,
mediations, questions, and/or high-level decisions reported throughout the corporate departments. - Lead merger efforts to combine two Workday platforms into one, which combined over 200,000 FTE
employees under one software. - Subject-Matter Expert in Core HCM, Compensation, & Security and manage new initiatives or changes to
existing processes and procedures impacting these modules. - Lead the efforts to establish the HR Tier 1 Call Center to answer incoming inquires from customers and
providing answers immediately or creating a ticket in the ServiceNow Platform. - Assisted HR Tier 1 and Data Management (Tier 2) with ample training and customer service skills to
answer incoming questions thoroughly. - Upon escalation, providing customers with extraordinary care, with a 100% case resolution and complete
satisfaction. - Collaborate with technical and non-technical teams to define, design, test and implement specific
functional requirements of the Workday HCM system. - Oversee and manage the appropriate projects and progress/process documentation.
- Identify, design, and implement platform configurations in the application stack.
- Develop manual/automated test plans to validate the functionality implemented throughout the
development lifecycle. - Assist teammates by helping them grow and develop the skills necessary to grasp team application concepts
and tool suite.
HRIS Manager
United Consulting Group, LLC
02.2021 - 01.2022
- Supervised team of 15 administrative staff by monitoring performance, delivering training, and providing
opportunities for professional development. - Collaborated on networking, database, storage/backup, development, IT operations, and business
operations. - Resolved complex escalations/issues involving multiple processes/systems, including analysis of Integrations
& HR Tool schemes to identify root cause and ideate viable solutions. - Implemented the integration between the HR software and benefits software, Employee Navigator, in order
to provide easy access for employees to view benefits and ease of payroll deductions for benefits selected. - Worked with HR partners and technology partners to established plans for deployment of new products and
features. - Coordinated open-enrollment for over 200-employees, including follow-up emails and meetings to reach
100% participation.
HRIS Manager
Sugar Hill Animal Hospital
08.2013 - 12.2020
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Converted 7 different employee softwares into one singular software by using data importation.
- Managed projects and process improvement, including applying change management experience to facilitate
movement to new levels of quality. - Maintained over 200 employees' data and kept updated accounts of all employment records.
- Administered payroll information, compensation materials, and benefits programs.
- Trained and onboarded new employees and conducted orientations for new staff.
- Advocated for staff members, helping to identify and resolve conflicts.
Education
Bachelor's - Business Management
University of Georgia
Certification
Workday HCM Fundamentals
Skills
- Software integration
- System implementation
- Business intelligence
- Data security
- Report generation
- Applicant assessment
- Retention management
- Staff hiring and recruitment
- Documentation and recordkeeping
- Teamwork and collaboration
- Analytical and critical thinking
- Adaptability
- Willingness to learn
- Active listening
Timeline
HRIS Manager
Atrium Health Navicent
05.2022 - Current
HRIS Manager
United Consulting Group, LLC
02.2021 - 01.2022
HRIS Manager
Sugar Hill Animal Hospital
08.2013 - 12.2020
Bachelor's - Business Management
University of Georgia
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