Patient Support Specialist
Zynex Medical
Lone Tree, CO
10.2024 - Current
- Verified patient insurance coverage and eligibility for services.
- Processed payments for copays and deductibles accurately according to established guidelines.
- Answered phones promptly and professionally while managing call volume efficiently.
- Participated in quality improvement initiatives aimed at optimizing the delivery of patient support services.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
