Hannah Counterman
Ball Ground,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Master Stylist
Theory Salon
Woodstock , GA
11.2022 - 10.2024
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Upsold additional services when appropriate to increase sales volume.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Worked collaboratively with colleagues to achieve common goals.
- Followed updated techniques to color and treat hair and produce consistent results.
- Pre-booked future appointments to increase repeat business.
- Sufficient knowledge in various product lines like Oribe, L'Oreal, Inoa, Majirel and Redken Shades EQ.
Proprietor
Sugar Pike Market
Canton , GA
05.2018 - 09.2019
- Created and built a coffee and boutique wine shop featuring unique provisions, take-away foods, and gifts.
- Spearheaded the successful implementation of a new concept by managing all aspects of its extensive renovation, securing necessary permits and licenses, and overseeing construction.
- Maintained accurate inventories of food, supplies and equipment.
- Recruited, trained and supervised staff members.
- Ensured compliance with health, safety and sanitation standards.
- Reviewed menu items on a regular basis to ensure quality standards were met.
- Assisted in resolving any disputes between customers or employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Proprietor
Union Hill Grill
Canton, GA
10.2014 - 09.2019
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Maintained up-to-date knowledge of industry trends and best practices.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Developed menus that featured local ingredients while meeting customer demands.
- Negotiated contracts with vendors for food, equipment and supplies.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
- Coordinated catering services when requested by customers .
- Created promotions and special events to attract customers and boost sales.
- Managed food preparation, guest interaction, quality control and customer relations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Education
Professional Recovery Coach - Addiction Counseling
International Association of Professional Recovery
Tampa, FL11-2024
Licensed Yoga Teacher - Health And Physical Fitness
Awakened Life School of Yoga
Nosara, Costa Rica06-2019
Master Cosmetologist - Cosmetology
The Esani Institute - A Paul Mitchell Partner
Roswell, GA01-2011
Skills
- Reliable and punctual
- Excellent customer service
- Efficient time management
- Appointment Coordination
- Business Management
- Customer Consultation
- Marketing understanding
- Quick Learner
- Sales expertise
- Staff Management
References
References available upon request.
Timeline
Master Stylist
Theory Salon
11.2022 - 10.2024
Proprietor
Sugar Pike Market
05.2018 - 09.2019
Proprietor
Union Hill Grill
10.2014 - 09.2019
Professional Recovery Coach - Addiction Counseling
International Association of Professional Recovery
Licensed Yoga Teacher - Health And Physical Fitness
Awakened Life School of Yoga
Master Cosmetologist - Cosmetology
The Esani Institute - A Paul Mitchell Partner
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