Hannah Crabtree

I do all of the things a regular clerk would be expected to do along with writing orders, complete counts of products in the store, and manage other clerks on my shift.

• Facilitated smooth transitions for new hires by efficiently managing their timekeeping setup and orientation process.
• Contributed to a positive work environment through effective communication and teamwork among my coworkers.
• Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
• Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
• Built strong relationships with customers, fostering trust and loyalty through exceptional service.
• Resolved escalated customer complaints with empathy and professionalism, ensuring satisfactory resolutions.
• Responded to customer needs through competent customer service and prompt problem-solving.

• After a few years starting at QuikTrip I got promoted to assistant manager.
• I was responsible for cash audits, managing clerks, managing the function of the store and dealing with customer praises and/or complaints.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.