Hannah Crossley
Madison,WI
Summary
To work collaboratively with others to elevate the collective vibration-to create and hold a space for people to remember their inherent loveliness and their body, mind, and spirit's innate ability to heal. I wish to work in a place where people leave remembering their wholeness and feeling confident to go back into the world standing and shining in their inextinguishable light.
Overview
6
6
years of professional experience
Work History
Server
Stalzy's Deli
Madison, Wisconsin
06.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Front of House Manager
Manna Cafe And Bakery
Madison, Wisconsin
10.2015 - 07.2020
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Education
Massage Therapy
East-West Healing Arts Institute
Madison, WI09.2022
Bachelor of Arts - Soiology
University of Wisconsin - Madison
Madison, WI12.2011
Sociology And Anthropology
Kalamazoo College
Kalamazoo, MISkills
- Incredibly compassionate, empathetic, and caring individual who comes to client's with deep curiosity, and a desire to listen to their experiences and needs without judgement
- Knowledge in dynamic variety of massage techniques
- Organized and pays attention to detail
- Gets inspired and motivated in a team setting; natural leader and can see the bigger picture; sees the best in people and brings people together
Internship
TuiNa and Acupressure Internship
East-West Healing Arts Institute
Madison, Wisconsin
July 2022
Shadowed and worked alongside experienced acupuncturist to gain first-hand knowledge of patient intake, assessment, and treatment. Got the opportunity to put into practice education and massage skills learned in school.
Addtional
- Liscensed to practice massage in State of Wisconsin. License number: xxxxxxxx
- CPR/AED Certified through American Heart Association (March 2022)
- Insurance Plus, Accord, Liability Insurance (xx/2022)
Timeline
Server
Stalzy's Deli
06.2021 - Current
Front of House Manager
Manna Cafe And Bakery
10.2015 - 07.2020
Massage Therapy
East-West Healing Arts Institute
Bachelor of Arts - Soiology
University of Wisconsin - Madison
Sociology And Anthropology
Kalamazoo College
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