Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Hannah Crowe

Decatur,GA

Summary

Restaurant professional known for delivering high-quality service and ensuring customer satisfaction. Proven experience in managing busy dining environments and assisting in smooth operation of restaurant activities. Committed to teamwork and adaptability, with skills in order accuracy and effective communication. Adept at providing exceptional customer service and contributing to positive dining experience. Demonstrated abilities in multitasking and maintaining high standards of cleanliness and food safety.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Baker/Restaurant Team Member

Crumbl Cookies
05.2024 - 08.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Trained and supervised new employees on bakery operations and procedures.

Deli Cook

Ingles Supermarket
06.2022 - 08.2022
  • Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
  • Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
  • Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
  • Collaborated with team members to provide exceptional customer service and high-quality products, leading to increased customer satisfaction.
  • Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
  • Ensured excellent presentation of products with attention to detail in plating and garnishing each dish according to established guidelines.
  • Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.
  • Improved overall efficiency by multitasking in various roles such as cashier, cook, or stocker when necessary.

Private Dog Sitter

Rover.com
02.2020 - Current
  • Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
  • Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
  • Managed challenging situations such as aggression or separation anxiety with patience and professionalism, resulting in a calm environment for both the pet and owner.
  • Offered additional services such as basic grooming and bathing upon request from clients.
  • Conducted thorough pre-sitting consultations with new clients to establish trust and gather important information about the pet's unique requirements.
  • Maintained cleanliness within clients homes during sitting periods.
  • Provided overnight stays when required.

Dining Hall Employee/Student Assistant

Panther Dining
02.2021 - 06.2023
  • Established a positive work environment by actively communicating with team members and contributing to a strong sense of camaraderie among staff.
  • Exceeded expectations in handling high volumes of guests during peak hours without compromising quality or speed of service.
  • Received recognition from supervisors for exceptional work ethic and dedication to providing top-notch guest experiences.
  • Contributed to overall team success by consistently meeting or exceeding performance targets on daily tasks.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Checked and pulled defective, empty, or expired products from storage and on the floor.
  • Helped maintain an enjoyable dining atmosphere by keeping tables clean and well-stocked throughout service periods.
  • Assisted with event set-up and breakdown, ensuring smooth operations for large-scale gatherings.
  • Arranged tables and chairs for special occasions and events.
  • Assisted with bussing tables and cleaning up spills.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Assistant Kitchen Management

Smokehouse BBQ & Catering
09.2019 - 02.2022
  • Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Checked and tested foods to verify quality and temperature.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Led work on line preparing food and washing dishes during peak rush hours, while also fulfilling catering orders sometimes for upwards 200-1000 people.
  • Transitioned while working in kitchen to a managerial position, often working 12 hours shifts and assisting in managing 10-20 people at a time.

Babysitter

Self-employeed
03.2015 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

Education

BBA - Business Administration And Management

Georgia State University
Atlanta, GA
12-2025

Skills

  • Adaptability to situations

  • Reliability and punctuality

  • Business operations expertise

  • Conflict resolution techniques

  • Customer service best practices

  • Food safety and sanitation

  • Cooking techniques

  • Food presentation and quality

  • Verbal and written communication

  • Hospitality service expertise

  • Kitchen equipment operation and maintenance

    • Memory retention

    Cleanliness standards

Certification

  • Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
  • Autodesk Certified Professional (ACP)
  • ServSafe Food Handler's Certification
  • Microsoft Office Specialist (MOS) Certification
  • AutoCAD Inventor Certification
  • Elite Georgia Best Certification

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Baker/Restaurant Team Member

Crumbl Cookies
05.2024 - 08.2024

Deli Cook

Ingles Supermarket
06.2022 - 08.2022

Dining Hall Employee/Student Assistant

Panther Dining
02.2021 - 06.2023

Private Dog Sitter

Rover.com
02.2020 - Current

Assistant Kitchen Management

Smokehouse BBQ & Catering
09.2019 - 02.2022

Babysitter

Self-employeed
03.2015 - Current

BBA - Business Administration And Management

Georgia State University

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